Healthcare Access Specialist

3 weeks ago


Wake Forest, North Carolina, United States WakeMed Full time

Job Summary:

The Patient Registration Representative will enjoy interacting with patients checking them in for their appointments and coordinating follow-up appointments. This role requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.

Key Responsibilities:

  • Accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays.
  • Collect point of service payments and may also be responsible for scheduling appointments.
  • Provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures.

Requirements:

  • 1 year of customer service experience preferred.
  • High school diploma or equivalent required.
  • No licensure or certification requirements.
  • Monday - Friday, 7a - 5p work schedule.
  • No weekend requirements.
  • No call requirements.


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