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Customer Support Specialist

2 months ago

Virginia Beach, Virginia, United States Professional Moving & Storage INC Full time
Position Overview:
We are seeking a dedicated Customer Support Specialist to enhance our operations at Professional Moving & Storage INC. This role is essential in delivering exceptional service to our clients by providing thorough information about our offerings and efficiently addressing any issues that may occur.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues effectively
  • Provide detailed insights into the range of services and products available
  • Handle product-related inquiries and ensure customer satisfaction
  • Maintain precise records of customer interactions and update them regularly
  • Keep abreast of the latest service offerings to deliver accurate information
Qualifications:
  • Experience in customer service, sales, or similar roles
  • Ability to build strong relationships with clients
  • Skill in prioritizing tasks and managing time effectively
  • Exhibit a positive and professional demeanor consistently
  • Outstanding written and verbal communication skills