IT Support Specialist
1 month ago
Alaka'i Services Group Inc. and Po'e Hana Group, Inc. are seeking a highly skilled IT Support Specialist to join their team. This role will be responsible for providing technical support and training to end-users, ensuring the smooth operation of the FACET system.
Key Responsibilities:
- Provide technical support and training to end-users on the FACET system
- Perform regular maintenance and troubleshooting tasks to ensure system efficiency
- Develop and maintain documentation and knowledge base for the FACET system
- Collaborate with cross-functional teams to resolve technical issues and improve system performance
Requirements:
- Bachelor's degree in Information Technology or related field
- Minimum 5 years of IT networking experience
- Strong technical skills in Windows, OS, Server, and Networking
- Excellent communication and customer service skills
About Alaka'i Services Group Inc. and Po'e Hana Group, Inc.
Alaka'i Services Group Inc. is a Native Hawaiian Organization (NHO)-Owned Small Business serving the U.S. Department of Defense and other Federal Government Clients. Po'e Hana Group, Inc. is a talent management, staffing, and administrative support services company. We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws.
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