Patient Care Coordinator

2 days ago


New York, New York, United States NYC Health Hospitals Full time
Job Title: Patient Care Technician

NYC Health + Hospitals/Carter is a state-of-the-art facility with a 5-Star CMS Quality Rating, equipped with 164-bed Skilled Nursing Facility and 201-bed Long-Term Acute Care Hospital (LTACH) based in Harlem.

Carter excels at providing quality medical, sub-acute, rehabilitative and long-term specialty services for individuals in need of medically-complex care like ventilator weaning.

Our team takes a person-centered approach that exemplifies our ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnership.

We are proud to be ranked #6 in Newsweek's Best Nursing Homes in New York 2024 and received a high-performance rating for Short-term Rehabilitation from U.S. News & World Report's Best Nursing Homes in America 2024.

Job Summary:

This position is an integral part of the healthcare setting service and the incumbent receives assignments from the appropriate employee in charge of patient and messenger escort, in accordance with the operational procedures determined by healthcare setting leadership.

The primary function of this role is to transport patients to and from the Nursing/Hospital Service and all other patient areas for specialized treatment and examinations In-house and outside the facility.

Responsibilities:
  • Obtain patient escort assignments and schedule from a designated Supervisor.
  • Introduce yourself to the patient/resident and explain the nature of the trip.
  • Transport patient/resident by wheelchair, stretcher and escort ambulatory patient/resident including those with intravenous apparatus to their clinical appointments in-house and outside the facility.
  • Register patient/resident at the clinics for their services.
  • Verify transportation pick up time pre & post clinic appointments with transportation company.
  • Inform unit staff & onsite transportation liaison of patient/resident future appointments.
  • Maintain control of patient/resident medical documents and releases same only to authorized personnel.
  • Maintain records of patient/resident transport activities including the pick-up, time of arrival at clinic and time of return to unit.
  • Place patient/resident in and out of wheelchair, stretcher, bed and obtain assistance if necessary.
  • Render care as needed but not limited to such as incontinent care; assisting to toilet use as needed; assist in 1:1 observation as ordered.
  • Position patient/resident on tables in such areas as radiology, P.T., etc. (if necessary)
  • Transport patient/resident property to units as needed.
  • Assists with physical care of patient when needed
  • Prepares patient for examinations, treatments and/or procedures
  • Assist in clerical tasks as needed.
Requirements:
  • Graduation from elementary school.
  • Successful completion of a basic skill training program for Nurse's Aides, or its equivalent.

C.N.A Certification required



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