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Patient Care Coordinator
2 months ago
VitalCheck Wellness is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in assisting patients in making referral appointments and performing skilled specimen collections for employees at private businesses within Wilmington, DE.
Key Responsibilities:
- Record patient information, including insurance details, and utilize electronic health records.
- Discuss and consult health history, diagnosis, and needs with patients.
- Educate patients on necessary steps for follow-up care.
- Work with insurance companies, assisting with billing and coding, and obtaining pre-approval for treatment.
- Establish and maintain relationships with service providers.
- Maintain professionalism and treat patients with respect.
- Perform/collect specimens accurately (phlebotomy).
- Provide excellent customer service to patients.
- Collect data and create spreadsheets.
Requirements:
- Proven experience as a patient care coordinator/receptionist/front desk or other related medical scheduling experience.
- Familiarity with EMR systems is a plus.
- Must have phlebotomy experience. Certified phlebotomist preferred.
- Valid license/certification.
- Customer service-oriented and have great bedside manner.
- Strong communication skills; both written and verbal.
- Comfortable working independently or with little to no supervision.
- Must be fully vaccinated against COVID-19, including booster shot.
- MUST bring own laptop/tablet to work.
- Must be able to commute to Wilmington, DE.
