Client Support Specialist

2 weeks ago


Fort Myers, Florida, United States PrideStaff Full time
Client Support Specialist

Are you a dedicated, detail-oriented professional with a passion for customer engagement? This role could be an excellent opportunity for you.

We are seeking a courteous and friendly customer care representative who thrives in a fast-paced environment, adept at managing a high volume of inquiries while assisting clients by addressing their questions, resolving issues, and providing solutions related to our offerings.

Position Type: Full-time, with potential for permanent placement.

Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Compensation: $16 per hour
Location: Fort Myers, FL
Experience Required: Minimum of 6 months in a call center setting.

Key Responsibilities:
  • Deliver exceptional customer service consistently.
  • Exhibit a proactive and motivated approach, with strong multitasking abilities, attention to detail, and a polite demeanor.
  • Demonstrate effective follow-up skills.
  • Handle inquiries, resolve complaints, and troubleshoot issues related to products and services.
  • Collaborate effectively within a team environment.
  • Manage a significant volume of inbound and/or outbound calls in a call center context.
  • Strive to create a positive experience for every caller.
  • Utilize active listening skills to comprehend the purpose of the call, address all inquiries or concerns, and provide accurate and efficient responses.
Employee Benefits:
  • Comprehensive Health Insurance
  • Dental Coverage
  • 401(k) Retirement Savings Plan
  • Paid Time Off and Holidays
PrideStaff (Fort Myers location) is a locally-owned staffing and placement agency known for its commitment to quality service. Our team members benefit from:
  • A supportive and professional work environment
  • Access to top employers in Fort Myers
  • A full range of medical benefits
  • Dedicated consultants providing industry insights and resources for ongoing career growth


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