Client Support Specialist

2 weeks ago


Fort Myers, Florida, United States Southwest Waste Services Full time
Position Overview

Become a Part of the Southwest Waste Services Team – Where Your Contributions Matter

At Southwest Waste Services, we pride ourselves on being more than just a business; we are a dedicated team with over five decades of collective expertise in the waste management and recycling sector. Our commitment lies in providing outstanding customer support while positively influencing our community. We recognize the significance of recycling and how each task we undertake plays a role in fostering a sustainable future.

What We Offer:

  • Attractive Compensation: We appreciate your dedication and provide competitive salaries.
  • Performance Bonuses: Your hard work will be acknowledged with additional bonus opportunities.
  • Comprehensive Health Benefits: Access to medical, dental, and vision insurance, along with a 401K plan and more.
  • Work-Life Harmony: We provide paid time off, vacation benefits, and other incentives to ensure you can unwind and rejuvenate.

Your Responsibilities: As an essential member of our team, you will manage a significant volume of incoming inquiries, assisting clients with their requests and concerns. You will utilize various systems to deliver prompt and effective resolutions while maintaining a courteous and professional attitude. In our dynamic and fast-paced environment, your ability to remain composed and focused will be crucial.

Ideal Candidate Profile: We are looking for an individual with a positive outlook and a proactive approach who possesses the following qualifications:

  • Administrative Skills: Basic office competencies to ensure smooth operations.
  • Flexibility: Ability to excel in a fast-moving environment.
  • Effective Communication: Strong verbal and written communication abilities.
  • Customer Care: Exceptional customer service skills to enhance every interaction.
  • Detail-Oriented: Proficient in accurate data entry and multitasking.
  • Time Management: Skilled in efficiently managing your schedule.
  • Relevant Experience: Previous experience in a call center is advantageous.
  • Bilingual Skills: Proficiency in Spanish is a plus.

Join Our Team This position is based on-site, as we believe in the value of collaboration in person. If you are passionate about making a difference and eager to develop your career with us, we encourage you to consider this opportunity.

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