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Client Support Specialist

2 months ago

Fort Myers, Florida, United States Southwest Waste Services Full time
Become a Part of the Southwest Waste Services Team - Make a Meaningful Impact

At Southwest Waste Services, we pride ourselves on being more than just a business; we are a dedicated team with extensive experience in the waste management and recycling sector. Our commitment lies in providing outstanding customer support while positively influencing our community. We understand the significance of recycling and how every service we provide contributes to a sustainable future.

Why You Will Appreciate Working with Us:
  • Attractive Compensation: We recognize your efforts and offer competitive salaries.
  • Performance Bonuses: Your hard work will be acknowledged with additional commission opportunities.
  • Extensive Benefits Package: Enjoy health, dental, and vision insurance, a retirement savings plan, and more.
  • Work-Life Harmony: We provide paid time off, vacation benefits, and various perks to help you unwind and rejuvenate.
Your Responsibilities: As an essential member of our team, you will manage a high volume of incoming inquiries, assisting clients with their requests and concerns. You will utilize various systems to deliver prompt and effective solutions while maintaining a friendly and professional attitude. In our dynamic and fast-paced environment, your ability to remain composed and efficient will be crucial.

What We Seek: We are looking for an individual with a positive outlook and a proactive approach who possesses the following skills:
  • Administrative Skills: Basic office competencies to ensure smooth operations.
  • Flexibility: Ability to excel in a fast-moving environment.
  • Effective Communication: Strong written and verbal communication abilities.
  • Customer Interaction: Exceptional customer service skills to enhance every engagement.
  • Detail Orientation: Accurate data management and multitasking capabilities.
  • Time Management: Proficient in organizing and prioritizing tasks.
  • Experience: Previous experience in a call center setting is advantageous.
  • Bilingual Skills: Proficiency in Spanish is a plus.
Join Our Team This position is based on-site, as we believe in the value of collaboration and teamwork. If you are enthusiastic about making a difference and eager to develop your career with us, we encourage you to consider this opportunity.