Customer Success Advocate

3 weeks ago


Alexandria, Virginia, United States North American Genealogical Services Full time
Key Responsibilities

As a Customer Success Advocate, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and ensuring client satisfaction.

This includes handling customer complaints, providing information about services, and following up with potential clients via phone. You will also be responsible for documenting and updating customer records and information.

The ideal candidate will have previous experience in customer service, sales, or related fields and possess excellent written and verbal communication skills.



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