Customer Service Advocate
7 days ago
RiVidium Inc. is seeking a highly skilled Customer Service Representative to serve as the primary point of contact for employees addressing inquiries related to federal government rules, regulations, processes, and procedures.
About the Position:
This role requires exceptional communication and problem-solving skills to effectively respond to employee inquiries using HR Connect, Employee Personal Page (EPP), and other federal government systems. The successful candidate will provide data on leave and pay inquiries, including salary deductions, Leave and Earnings Statement (LES) line items, transaction codes (TCs), and Old Age, Survivor and Disability Insurance (OASDI) deductions.
Key Responsibilities:
* Respond to employee inquiries using agency policy guidance, internal websites, and careers website
* Handle general compensation and benefits inquiries, including biweekly pay dates and life insurance resources
* Route complex customer inquiries to designated points of contact for assistance
* Forward payroll, benefits, and personnel forms to the appropriate contractor within one business day
* Provide W-2 and LES documents upon request
Requirements:
* Associate's degree or BA/BS degree in Human Resources, Business, or related field, or equivalent experience
* Ability to process voluntary employee organization (VEO) memberships
Estimated Salary: $55,000 - $65,000 per year, based on location and industry standards.
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Customer Success Advocate
7 days ago
Alexandria, Virginia, United States North American Genealogical Services Full timeKey ResponsibilitiesAs a Customer Success Advocate, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and ensuring client satisfaction.This includes handling customer complaints, providing information about services, and following up with potential clients via phone. You will also be...
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Senior Customer Advocate
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Phone Based Customer Advocate
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Multi-Line Insurance Customer Advocate
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Customer Experience Advocate
6 days ago
Alexandria, Virginia, United States Kerry Chevrolet Inc Full timeKey QualificationsPrevious service advisor/writer experience is essential.A valid driver's license and clean driving record are mandatory.CDK Drive experience is highly beneficial.A professional appearance and attitude are required.The ability to multitask and stay focused in a fast-paced environment is crucial.High school diploma or equivalent is necessary.
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Community Health Advocate
7 days ago
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Full-Time Customer Care Advocate
2 days ago
Alexandria, Virginia, United States Rosenthal Automotive Full timeJob ResponsibilitiesProvide personalized one-on-one customer service, ensuring an outstanding experience for each interaction.Perform administrative tasks, including answering phones, processing payments, and reporting to management.Oversee fleet management, including staging vehicles and inventory reconciliation.
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Customer Service Associate
2 days ago
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Customer Service Ambassador
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Customer Service Representative
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Customer Service Expert
3 days ago
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Customer Service Representative
2 days ago
Alexandria, Virginia, United States Burke & Herbert Bank & Trust Full timeBurke & Herbert Bank & Trust is seeking a skilled Cashier and Customer Service Specialist to join our team. This role involves handling various aspects of teller work, including receiving and processing deposits, cashing checks, and providing exceptional customer service.As a Cashier and Customer Service Specialist, you will be responsible for:Receiving and...
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Customer Service Agent
2 days ago
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Customer Service Specialist
7 days ago
Alexandria, Virginia, United States Giant Food Full timeAt Giant Food, we're passionate about delivering exceptional customer experiences and building strong relationships with our customers. As a Customer Service Specialist, you'll play a critical role in achieving this goal by providing top-notch service, answering customer questions, and resolving any issues that may arise.The ideal candidate for this position...
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Customer Service Associate
4 weeks ago
Alexandria, Virginia, United States EL FRESCO - Alexandria Full timeJob Title: Customer Service AssociateWe are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at EL FRESCO - Alexandria. As a key member of our staff, you will be responsible for providing exceptional customer service, handling cash transactions accurately, and maintaining a clean and organized work environment.About...
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Customer Service Representative
2 days ago
Alexandria, Virginia, United States Burke & Herbert Bank & Trust Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Burke & Herbert Bank & Trust. This role is responsible for providing exceptional customer service, handling cash transactions, and performing various duties related to teller work.Key Responsibilities:Receive and handle deposits, checks, and payments in a timely and...
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Customer Service Associate
2 days ago
Alexandria, Virginia, United States Labor Finders Full timeJob OverviewA highly sought-after Customer Service Representative is required to deliver exceptional customer experiences, providing timely and accurate solutions to customer inquiries.At Labor Finders, our team members are empowered to make a positive impact on our customers' lives. As a key member of our customer-facing team, you will play a vital role in...
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Customer Service Representative
3 days ago
Alexandria, Virginia, United States North American Genealogical Services Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at North American Genealogical Services. As a key member of our staff, you will be responsible for interacting with clients and supporting our research team.Responsibilities:Handle customer inquiries and complaints in a...
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Customer Service Representative
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Alexandria, Virginia, United States Labor Finders Full timeJob OverviewWe are seeking a skilled Customer Service Representative to provide exceptional service and support to our clients. As a key member of our team, you will be responsible for handling high volumes of customer inquiries, resolving issues efficiently, and providing accurate information to meet customer needs.About the RoleThis is an exciting...
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Customer Service Representative
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Alexandria, Virginia, United States A Action Home Services Full timeAbout A Action Home ServicesAs a customer-focused residential service company, we value our customers and strive to deliver exceptional service. We are seeking a Customer Service Representative with a passion for helping people and a willingness to learn about new products.We offer competitive pay of $40,000 - $55,000 per year, flexible scheduling, and...