Customer Service Associate
4 days ago
The UPS Store is seeking a motivated Customer Service Associate to join our team in Alexandria, VA.
This role is ideal for individuals who enjoy working in a fast-paced environment and providing excellent customer service.
As a Customer Service Associate, you will be responsible for creating shipping labels, assisting customers with printing and photocopying services, and sorting incoming deliveries.
You will also be responsible for setting up customer personal mailboxes and maintaining a clean and organized store environment.
To be successful in this role, you must have basic computer skills, strong communication skills, and the ability to lift packages weighing up to 35lbs.
We offer a competitive salary of $40,000 - $50,000 per year, depending on experience, as well as opportunities for career growth and development.
Key Responsibilities:
- Create shipping labels and assist customers with shipping needs
- Provide excellent customer service and respond to customer inquiries
- Sort incoming deliveries and maintain a clean and organized store environment
- Set up customer personal mailboxes and provide mailbox services
Requirements:
- High school diploma or equivalent required
- Basic computer skills and knowledge of shipping software
- Excellent communication and customer service skills
- Ability to lift packages weighing up to 35lbs
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