Senior Customer Advocate
5 days ago
At Donorbox, we empower nonprofits to do more good through our fundraising and donor management platform. We are seeking a seasoned professional to lead our Support, Support Engineering, and Account Management teams as a Vice President of Customer.
About the Role- Develop and execute a customer-centric strategy that aligns with company objectives, maximizing customer satisfaction, product adoption, retention, and revenue expansion.
- Lead and mentor a multi-functional team, fostering a culture of excellence, empathy, and continuous improvement.
- Oversee the delivery of exceptional technical and non-technical support, ensuring customers experience swift, accurate, and empathetic resolution of issues.
The salary for this position is $180,000 - $220,000 per year, depending on experience and location, plus equity and a performance bonus tied to key metrics. Benefits include fully remote work, generous time off policy, employer-sponsored health insurance plan, reimbursement package for home office expenses, eligibility for employee equity plan, wellness program, and more.
-
Customer Success Advocate
1 week ago
Alexandria, Virginia, United States North American Genealogical Services Full timeKey ResponsibilitiesAs a Customer Success Advocate, you will be responsible for building and maintaining relationships with clients, providing exceptional customer service, and ensuring client satisfaction.This includes handling customer complaints, providing information about services, and following up with potential clients via phone. You will also be...
-
Caregiver and Senior Living Specialist
4 weeks ago
Alexandria, Virginia, United States Sunrise Senior Living Full timeAt Sunrise Senior Living, we are dedicated to providing the highest quality care and services to our residents. As a Care Manager, you will be responsible for delivering exceptional care and support to a consistent group of seniors in our assisted living and reminiscence neighborhoods.ResponsibilitiesBuild meaningful relationships with our residents and...
-
Senior Living Dining Staff
2 weeks ago
Alexandria, Virginia, United States Sunrise Senior Living Full timeJob DescriptionThis is an exciting opportunity to join our team as a Dining Room Manager at Sunrise Senior Living. In this role, you will be responsible for providing exceptional dining experiences for our residents, while also supporting the overall mission and values of our organization. About the JobYou will be working in a fast-paced environment, serving...
-
Senior Patient Advocate Nurse
2 weeks ago
Alexandria, Virginia, United States SummerHouse Alexandria Full timeAbout Our CompanySummerHouse Alexandria is a premier provider of senior living services in the US. We are committed to delivering exceptional care and service to our residents.We are currently seeking a skilled Licensed Practical Nurse (LPN) to join our team in Assisted Living. The ideal candidate will have two years of experience as an LPN and a strong...
-
Senior Care Professional
4 weeks ago
Alexandria, Virginia, United States Sunrise Senior Living Full timeAt Sunrise Senior Living, we're passionate about championing quality of life for all seniors. Our mission is to deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.About the RoleWe're seeking a dedicated Caregiver to join our team in Alexandria, VA. As a Caregiver, you'll play a vital role in providing the...
-
Customer Service Advocate
1 week ago
Alexandria, Virginia, United States Rividium Inc Full timeJob Description:RiVidium Inc. is seeking a highly skilled Customer Service Representative to serve as the primary point of contact for employees addressing inquiries related to federal government rules, regulations, processes, and procedures.About the Position:This role requires exceptional communication and problem-solving skills to effectively respond to...
-
Phone Based Customer Advocate
1 week ago
Alexandria, Virginia, United States A Action Home Services Full timeKey ResponsibilitiesProvide excellent customer service over the phoneMaking outbound calls to engage potential customersCollaborate with the team to improve customer satisfactionThe ideal candidate has a passion for customer service, experience in outbound calling, strong communication skills, problem-solving skills, and self-motivation.The estimated salary...
-
Customer Experience Advocate
1 week ago
Alexandria, Virginia, United States Kerry Chevrolet Inc Full timeKey QualificationsPrevious service advisor/writer experience is essential.A valid driver's license and clean driving record are mandatory.CDK Drive experience is highly beneficial.A professional appearance and attitude are required.The ability to multitask and stay focused in a fast-paced environment is crucial.High school diploma or equivalent is necessary.
-
Multi-Line Insurance Customer Advocate
1 week ago
Alexandria, Virginia, United States Ty Nguyen Insurance and Financial S Full timeWe are seeking a motivated and dedicated insurance professional to join our team at Ty Nguyen Insurance and Financial Services in Alexandria, VA.Job DescriptionOur agency provides auto, home, life, health, and business insurance services to customers. As an insurance representative, you will be responsible for assisting customers with their insurance needs,...
-
Full-Time Customer Care Advocate
4 days ago
Alexandria, Virginia, United States Rosenthal Automotive Full timeJob ResponsibilitiesProvide personalized one-on-one customer service, ensuring an outstanding experience for each interaction.Perform administrative tasks, including answering phones, processing payments, and reporting to management.Oversee fleet management, including staging vehicles and inventory reconciliation.
-
Caregiver Assistant
4 weeks ago
Alexandria, Virginia, United States Sunrise Senior Living Full timeJob OverviewAt Sunrise Senior Living, we are committed to providing high-quality care and services to our residents. We are seeking a dedicated and compassionate Care Manager to join our team.As a Care Manager, you will be responsible for providing assistance with activities of daily living, attending to individual care needs, and getting to know the unique...
-
Alexandria, Virginia, United States American Academy of Otolaryngology Full timeAt the American Academy of Otolaryngology, we are seeking a highly skilled Senior Manager to join our team in Congressional and Political Advocacy. This is a unique opportunity for a motivated individual with expertise in federal legislative, political affairs, and grassroots experience.The ideal candidate will have at least 5 years of experience in...
-
Dining Room Manager
2 weeks ago
Alexandria, Virginia, United States Sunrise Senior Living Full timeJob TitleDining Room Manager About the RoleWe are seeking a highly skilled and experienced Dining Room Manager to join our team at Sunrise Senior Living. As a key member of our hospitality services team, you will be responsible for providing exceptional dining experiences for our residents. Key ResponsibilitiesServe as a role model in providing excellent...
-
Customer Experience Director
4 days ago
Alexandria, Virginia, United States Donorbox Full timeEmpower Nonprofits to Do More GoodDonorbox is a fast-growing fundraising and donor management platform helping thousands of nonprofits globally raise more donations efficiently. Our mission is to accelerate positive impact worldwide by empowering organizations to become highly effective at raising funds and managing their supporter base.We are seeking a...
-
Senior Facilities Manager
4 days ago
Alexandria, Virginia, United States ABM Industries Full timeJob Title: Senior Facilities ManagerAbout ABM Industries:ABM Industries is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations.We offer comprehensive capabilities including electrical & lighting, energy...
-
Cashier and Guest Advocate
2 weeks ago
Alexandria, Virginia, United States Asbury Automotive Full timeJob SummaryWe are seeking a Cashier to join our team at Koons Alexandria Collision Center. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.Key ResponsibilitiesGreet customers in a pleasant and professional mannerCompute customer bills and receive paymentsMaintain a professional...
-
Senior Government Contracts Coordinator
4 weeks ago
Alexandria, Virginia, United States PotomacWave Consulting Full timeJob OverviewPotomacWave Consulting, a leading consulting firm in Alexandria, VA, is seeking an experienced Senior Government Contracts Coordinator to join our corporate team. This role offers a great opportunity for telework.About the RoleThe Senior Government Contracts Coordinator will work closely with internal and external clients on contractual matters,...
-
Sales and Marketing Advocate
2 weeks ago
Alexandria, Virginia, United States Sandpiper Productions Full timeKey ResponsibilitiesConduct engaging consumer tastings at liquor or package stores, grocery stores, bars, restaurants, festivals, sporting events, convenience stores, gas stations, and trade shows.Deliver captivating product presentations showcasing brand attributes and product features to potential customers.Distribute enticing product samples and...
-
Senior Software Developer
2 weeks ago
Alexandria, Virginia, United States Amentum Full timeAbout the Role:Amentum is seeking a highly skilled Senior Software Developer to join our team. As a Senior Software Developer, you will be responsible for developing software solutions according to specifications and working with technical staff to resolve problems and improve systems.Key Responsibilities:Develop software solutions that meet customer...
-
Senior Branch Banking Director
4 weeks ago
Alexandria, Virginia, United States Burke & Herbert Bank & Trust Full timeJob SummaryWe are seeking a Senior Branch Banking Director to lead our branch team in delivering exceptional customer experiences and achieving business objectives.