IT Systems Administrator

2 days ago

St Petersburg, Florida, United States Dynasty Financial Partners, LLC Full time

{"h1": "Job Title: IT Systems Administrator", "h2": "Job Summary", "p": "Dynasty Financial Partners, LLC is seeking a highly skilled IT Systems Administrator to join our team. As a key member of our IT operations team, you will play a crucial role in maintaining and improving our internal systems. Your expertise will be essential in ensuring the efficiency and security of our technology infrastructure.

Responsibilities:

* Provide technical support and engineering services to ensure the smooth operation of our internal systems.
* Assist in server administration tasks, including user/group administration, security permissions, group policies, print services, and resource monitoring in Active Directory and Azure Active Directory.
* Monitor datacenter and cloud health using existing software tools and build, test, and maintain servers.
* Execute processes around Microsoft related technologies: Exchange, O365, SharePoint, Intune, Autopilot, etc.
* Manage technology assets, deploy images, and upkeep to maintain firm's compliance policies.
* Provide first and second-tier onsite support for Dynasty employees, and remote support to employees based in other Dynasty offices.
* Troubleshoot email issues, including bounce-backs, SPAM, transmission issues, and configure and troubleshoot mobile app issues.
* Understand and bring efficiencies within existing processes and procedures.
* Assist in monitoring, maintaining, and implementing company cybersecurity policies and solutions within the internal company environment.
* Configure, troubleshoot, and maintain internal infrastructure requirements: workstations, servers, routers, switches, firewalls, printers, phones, security updates, internet, etc.
* Assist in routine/scheduled updates and hardware life cycles.
* Work with external MSP, hardware, and software vendors.
* Work with others within Dynasty to understand and align business needs with departmental goals.
* Occasional travel throughout the United States to support Dynasty initiatives.
* Respond accordingly to critical incident needs.

Requirements:

* 4-5 years working as internal technology support technician. CompTIA, Microsoft, and Cisco certifications are a plus.
* Firm understanding of desktop hardware and operating systems and the use of hardware diagnostic tools to address operating systems issues.
* Solid understanding of standard employee productivity suites—Microsoft Office/Outlook, mobile device configurations and support.
* Experience and functional knowledge of the Office 365 administration and related portals.

General understanding of basic networking principles, including:

* Client-server networking, switching, and the Alphabet Soup of TCP/IP—DNS, WINS, DHCP, routing and internet.
* CAT5/CAT6 wiring, including wireless security and client configuration, and network firewall and security technology.
* OSI Model
* Entry-level knowledge of Active Directory, with the ability to perform basic user-account administration tasks.
* Able to follow and understand process driven workflows
* Familiarity with how to operate within an ITIL-based framework.
* Experience with management tools: NinjaOne, Intune, Microsoft 365 Admin Centers, and Powershell, are a plus.

Successful candidates will:

* Demonstrate excellent communication skills, organization, and attention to detail to effectively collaborate with internal teammates.
* Act with an entrepreneurial spirit, and a willingness to show initiative.
* Infer action items from user requests and translate complex technical information into digestible instructions.
* Be comfortable working and thriving in a demanding and fast-paced environment.

Benefits:

* Health Insurance
* Dental insurance
* Vision insurance
* Retirement plan 401(k)
* 401(k) matching
* Paid Time Off
* FSA/HSA benefits plans
* Disability benefits
* Voluntary Life Insurance
* Basic Life Insurance

Equal Employment Opportunity:

Dynasty Financial Partners, LLC is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.

If you are a motivated and detail-oriented IT professional looking for a challenging role, please submit your application.

We look forward to hearing from you.

Dynasty Financial Partners, LLC is an equal opportunity employer.

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