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Real Estate Operations Supervisor
1 week ago
Join The Karp Group, a vibrant and swiftly expanding real estate organization. We focus on both residential and commercial properties, committed to delivering outstanding service and value to our clientele. As our Real Estate Operations Supervisor, you will be instrumental in enhancing the efficiency of our transaction team. This role is ideal for an individual with robust leadership capabilities, exceptional problem-solving skills, a meticulous attention to detail, and a comprehensive understanding of real estate operations. If you are enthusiastic about real estate and eager to advance within a leading firm, we invite you to explore this opportunity.
Role Overview:
The Operations Supervisor will manage and refine the processes of our transaction team, ensuring seamless and effective operations that boost productivity and client satisfaction while assisting our real estate agents throughout the workflow. This position encompasses overseeing our real estate transaction management and listing operations, providing support to agents and clients, supervising staff members and virtual assistants, managing marketing initiatives, coordinating team events and meetings, conducting training for staff and agents, and executing high-level projects. The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, a keen eye for detail, and a deep understanding of real estate operations.
Compensation:
- Salary range: $60,000-$70,000
- Performance-based bonuses
- Health benefits
- Paid time off and holidays
- Professional development opportunities
- A supportive and collaborative work environment
• Collaborate with the Director of Operations & Sales to manage multiple projects concurrently.
• Oversee and enhance daily operations of the company's transaction management and listing coordination teams to ensure efficient workflows.
• Supervise transaction & listing coordination, including contract preparation and review, documentation management, and compliance with legal standards.
• Provide administrative assistance to the sales team, including appointment scheduling, calendar management, and meeting organization.
• Coordinate marketing strategies, including listing presentations, advertising campaigns, and digital marketing initiatives.
• Monitor and report on transaction team performance, offering insights and recommendations for enhancements.
• Ensure exceptional client service by leading with urgency and a strong client focus; anticipate client needs and mitigate potential issues through proactive planning.
• Conduct regular audits of sales processes and documentation to ensure accuracy and compliance with relevant regulations.
• Demonstrate a passion for outlining, initiating, and implementing projects.
• Supervise and support transaction management staff, including onboarding, training, and performance evaluations.
• Implement strategies to maximize time efficiency, value to clients and agents, and overall profitability.
Qualifications:
• Bachelor's degree in Business, Real Estate, Project Management, or a related field.
• Minimum of 2 years of experience in management, operations, or administrative support.
• Proven experience in successfully managing an operations department, transaction management department, or listing coordination department, along with a track record of developing talent and leadership.
• Strong leadership and team management skills.
• Confident and self-motivated, thriving in a collaborative environment.
• Excellent communication and interpersonal skills.
• In-depth knowledge of real estate principles, practices, and regulations.
• Proficiency in MLS software, Transaction Compliance, Microsoft Office Suite, Google Business Suite, Customer Relationship Management software (CRM), and Canva.
• Ability to analyze performance data and prepare detailed reports.
• Strong organizational and time management skills.
• Ability to work independently and manage multiple projects simultaneously.
Preferred Qualifications:
• Advanced degree or additional certifications in real estate or a related field.
• Experience with Keller Williams Command, FlexMLS, StellarMLS, Google Business Suite, Sisu, Follow Up Boss, and Canva.
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