Nurse Care Coordinator
1 week ago
About the Role
Oak Street Health is seeking a skilled Nurse Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in building strong relationships with our patients and their support teams.
Key Responsibilities
- Provide high-quality, patient-centered care by coordinating care and providing a seamless experience to patients and their support teams.
- Utilize standardized protocols for medication management, prescription refills, and prior authorizations to ensure timely and effective care.
- Conduct thorough and accurate reviews of patient medications and update as needed.
- Provide comprehensive education and direct patient care, particularly around chronic conditions, in person, over the phone, or in group settings.
- Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
- Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
- Delegation of activities to other clinical care team members to support the needs of our patients.
- Participate in care team meetings to discuss patient care and clinic operations.
- Deliver an exceptional patient experience through service, responsiveness, and respectful care.
- Perform point of care testing, procedures, and specimen collection (including phlebotomy) as needed.
Requirements
- Active Registered Nurse (RN) Licensure in good standing with the applicable state.
- BLS Certification.
- Electronic Medical Record (EMR) experience.
- Ability to maintain patient confidentiality and process information in a confidential manner.
- US work authorization.
- Ability to assess patients without face-to-face interaction, strong communication and assessment skills.
Preferred Qualifications
- Ability to collaborate and communicate with members of an interdisciplinary care team.
- Excellent computer skills with ability to read, interpret, and analyze data from various computer systems.
- Effective problem-solving and prioritization skills.
- 2+ years of healthcare experience, working as an RN.
About Oak Street Health
Oak Street Health is a healthcare organization dedicated to providing high-quality, patient-centered care to our patients. We are committed to building strong relationships with our patients and their support teams to ensure they receive the care they need to thrive.
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