Nurse Care Coordinator

1 week ago


Houston, Texas, United States Oak Street Health Full time

About the Role

Oak Street Health is seeking a skilled Nurse Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in building strong relationships with our patients and their support teams.

Key Responsibilities

  • Provide high-quality, patient-centered care by coordinating care and providing a seamless experience to patients and their support teams.
  • Utilize standardized protocols for medication management, prescription refills, and prior authorizations to ensure timely and effective care.
  • Conduct thorough and accurate reviews of patient medications and update as needed.
  • Provide comprehensive education and direct patient care, particularly around chronic conditions, in person, over the phone, or in group settings.
  • Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
  • Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
  • Delegation of activities to other clinical care team members to support the needs of our patients.
  • Participate in care team meetings to discuss patient care and clinic operations.
  • Deliver an exceptional patient experience through service, responsiveness, and respectful care.
  • Perform point of care testing, procedures, and specimen collection (including phlebotomy) as needed.

Requirements

  • Active Registered Nurse (RN) Licensure in good standing with the applicable state.
  • BLS Certification.
  • Electronic Medical Record (EMR) experience.
  • Ability to maintain patient confidentiality and process information in a confidential manner.
  • US work authorization.
  • Ability to assess patients without face-to-face interaction, strong communication and assessment skills.

Preferred Qualifications

  • Ability to collaborate and communicate with members of an interdisciplinary care team.
  • Excellent computer skills with ability to read, interpret, and analyze data from various computer systems.
  • Effective problem-solving and prioritization skills.
  • 2+ years of healthcare experience, working as an RN.

About Oak Street Health

Oak Street Health is a healthcare organization dedicated to providing high-quality, patient-centered care to our patients. We are committed to building strong relationships with our patients and their support teams to ensure they receive the care they need to thrive.



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