Automotive Service Representative

4 weeks ago


Grapevine, Texas, United States Christian Brothers Automotive Full time
Job Title: Automotive Customer Service Representative

At Christian Brothers Automotive, we are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and supporting our team in achieving our goals.

Responsibilities:
  • Provide safe and efficient shuttle service for our valued guests
  • Treat our guests with the utmost respect and empathy, consistently demonstrating a heart consistent with Christian Brothers
  • Assist the shop with receiving, processing, and outgoing parts and other errands as needed
  • Keep the facility clean and organized, maintaining a safe and welcoming environment for our guests
  • Assist other team members as needed with clerical tasks, such as accounts receivable and filing paperwork
  • Direct, coordinate, and participate in performing guest service activities as dictated by workload
  • Serve as a community ambassador for the store, creating authentic relationships and partnerships
  • Follow all safety policies and procedures, ensuring a safe working environment for ourselves and our guests
Qualifications:
  • Proven successful customer service experience, driven to serve others
  • Strong interpersonal skills to effectively communicate with our staff, vendors, and customers
  • Valid state driver's license
  • Exceptional communication skills, both over the phone and in-person
  • Strong computer proficiency
  • Meet required insurance driving record parameters
  • Ability to seek and accept coaching and direction
  • Ability to multitask and meet deadlines
  • Proficient with Microsoft Office Suite or related software
Physical Requirements:
  • Frequently required to sit, stand, walk, talk, and hear
  • Occasionally required to balance, stoop, kneel, and/or crouch
  • Must occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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