Customer Service Representative
4 days ago
Five Star Subaru of Grapevine LLC is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our sales and service teams.
Key Responsibilities:
- Provide professional and courteous communication with guests, answering phones, and responding to customer inquiries.
- Maintain a clean and organized reception area, ensuring a positive first impression for our customers.
- Assist clients while awaiting assistance from Sales, providing a seamless customer experience.
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
- Work cooperatively with the sales and other internal teams to achieve sales and service goals.
- Communicate with callers and visitors in a professional, friendly, and efficient manner.
- Type memos, correspondence, reports, and other documents as needed.
- Assist in scheduling and confirming sales appointments.
Requirements:
- Excellent listening and communication skills, with a positive and outgoing personality.
- Punctual nature and ability to handle schedule flexibility and dynamic work environment.
- Professional appearance and eagerness to improve on all aspects.
- Valid driver's license and clean driving record.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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