Customer Service Representative

4 days ago


Grapevine, Texas, United States FIVE STAR SUBARU OF GRAPEVINE LLC Full time
Job Summary

Five Star Subaru of Grapevine LLC is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our sales and service teams.

Key Responsibilities:

  • Provide professional and courteous communication with guests, answering phones, and responding to customer inquiries.
  • Maintain a clean and organized reception area, ensuring a positive first impression for our customers.
  • Assist clients while awaiting assistance from Sales, providing a seamless customer experience.
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
  • Work cooperatively with the sales and other internal teams to achieve sales and service goals.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Type memos, correspondence, reports, and other documents as needed.
  • Assist in scheduling and confirming sales appointments.

Requirements:

  • Excellent listening and communication skills, with a positive and outgoing personality.
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment.
  • Professional appearance and eagerness to improve on all aspects.
  • Valid driver's license and clean driving record.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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