IT Client Partner

3 weeks ago


Philadelphia, Pennsylvania, United States MTS Pro Services Full time
Job Overview

MTS Pro Services is an Apple-focused IT Managed Services provider that has been providing tailored solutions, outstanding service, and exceptional training to both Mac & Windows-based businesses nationwide for over 20 years.

We are seeking a highly skilled IT Client Partner to join our team. This role will be responsible for building and maintaining strong relationships with our managed services clients.

Responsibilities:

  • Develop and implement effective strategies to meet client needs and exceed expectations.
  • Collaborate with internal teams to ensure seamless delivery of services and support.
  • Act as the primary point of contact for our managed services clients, addressing any concerns and ensuring a positive IT experience.

Requirements:

  • Minimum of 2 years in B2B account management, customer success, or sales, engaging with senior-level management.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Compensation:

A competitive salary of $62,000 per annum, plus incentive pay centered around encouraging long-term client retention and growth.



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