Client Services Coordinator

3 days ago


Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time

**About the Role

Greater Philadelphia Urban Affairs is seeking a Client Services Coordinator to support our community antiviolence program. This program aims to connect individuals at high-risk of gun violence to resources through trusted community figures: Barbers.

The Client Services Coordinator will staff the hotline and field inquiries from barbers, community members, and youth. They will help clients understand available programs and resources and assist with navigating the process of obtaining services. This may involve helping individuals complete online applications, contacting agencies or organizations, or gathering necessary paperwork.

The Coordinator will work with clients to understand their needs and develop a plan to address barriers to receiving services. They may enroll clients in existing programs or provide warm referrals to partner organizations. The Coordinator will also follow up with clients to ensure they are receiving services and address any arising barriers.

**Requirements

  • Bachelor's degree in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

**Salary Range: $45,000 - $55,000 per year



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