Billing Operations Coordinator

1 week ago


Houston, Texas, United States Aspen Fiber Networks Full time
Job Overview

Aspen Fiber Networks is a prominent provider of information technology solutions, currently in search of a meticulous and organized professional to fill the role of Billing Administrative Assistant. This position is crucial for supporting the billing department with various administrative functions associated with invoicing and billing processes.

In the capacity of a Billing Administrative Assistant, you will collaborate closely with the billing team to guarantee the precise and prompt processing of invoices, monitor outstanding payments, and uphold comprehensive billing records. Additionally, you will play a key role in addressing billing discrepancies and delivering outstanding customer service to resolve any inquiries related to billing.

Key Responsibilities
  • Accurately process customer invoices within established timelines.
  • Monitor outstanding payments and liaise with customers regarding their payment status.
  • Assist in reconciling billing discrepancies and addressing customer billing concerns.
  • Maintain billing records to ensure data accuracy and integrity.
  • Support the preparation of financial reports and analyses pertinent to billing.
  • Deliver exceptional customer service to address billing inquiries and issues.
  • Collaborate with various teams to enhance the efficiency and effectiveness of billing processes.
  • Stay informed about industry regulations and best practices concerning billing and invoicing.
Qualifications
  • Demonstrated experience in an administrative capacity, ideally within billing or finance.
  • Strong attention to detail and commitment to accuracy.
  • Proficient in billing software and Microsoft Office Suite (Excel, Word, Outlook).
  • Excellent organizational and time management abilities.
  • Capability to work independently while meeting deadlines.
  • Strong communication and interpersonal skills.
  • Ability to manage sensitive and confidential information with discretion.
  • Associate degree in business administration, accounting, or a related discipline.
  • Prior experience in billing or finance is advantageous.


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