Front Desk Coordinator

2 weeks ago


San Francisco, California, United States Spring Fertility Full time
About Spring Fertility

We're a dynamic team of healthcare professionals dedicated to providing exceptional patient care and support. Our mission is to empower individuals and families to achieve their reproductive goals, regardless of their background or circumstances.

Role Summary

The Front Desk Coordinator plays a vital role in ensuring a seamless patient experience. This position requires a highly organized and empathetic individual who can effectively communicate with patients, providers, and staff. As a key member of our team, you will be responsible for managing patient flow, scheduling appointments, and providing administrative support.

Key Responsibilities
  • Provide exceptional customer service to patients and families
  • Manage clinic schedules and coordinate patient appointments
  • Monitor patient compliance and readiness for initial visits
  • Schedule appointments and anesthesia for the surgical center
  • Process patient payments and create receipt batches for Finance
  • Advocate for patients and provide proactive support
Requirements
  • Associate's or Bachelor's degree
  • Exceptional customer service skills
Benefits
  • Competitive medical, dental, and vision plans
  • Paid time off to enjoy personal time
  • Additional benefits - commuter benefits, discounted rates on home, auto, and pet insurance
Investing in Your Future
  • 401k match with up to 4% matching
  • Fertility benefits discount program
  • Career development with a fast-growing organization
  • Paid life and disability insurance

We value diversity, equity, and inclusion in our workplace and strive to create a safe and welcoming environment for all employees. If you're passionate about delivering exceptional patient care and support, we encourage you to apply.



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