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Front Desk Coordinator
2 months ago
We are seeking a highly skilled and organized Front Desk Coordinator to join our team at Platinum Dermatology Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.
Responsibilities:- Accurately and professionally handle front desk operations, including answering phones, greeting patients, and scheduling appointments.
- Prepare necessary patient paperwork and review EMA for information that needs to be updated.
- Identify payer sources, verify insurance eligibility, and verify prior authorization.
- Record and collect patient copays and/or balances at check-in/out.
- High School Diploma required.
- Minimum 1 year of experience working in a doctor's office.
- Prior dermatology office experience is a plus.
- Knowledgeable of medical dermatology terms/CPT, ICD-10.
- Quality written and verbal communication skills.
- Quality mathematics skills.
- Professional in appearance and mannerisms.
- Able to work efficiently in a fast-paced environment.
- Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
- Medical, Dental, and Vision insurance.
- Short-term/Long-term disability.
- Life and other voluntary plans.
- 401(k) plan.
- Employee Referral Program.
- Paid Time-Off.
- Company-Paid Holidays.
Our office is a fast-paced and dynamic environment where you will have the opportunity to work with a talented team of professionals. We offer a competitive benefits package and a collaborative work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. Please note that any offer of employment is contingent on the successful completion of pre-employment background checks.