Community Support Specialist
2 weeks ago
POSITION: COMMUNITY SERVICE AIDE (CSA) PART-TIME
COMPENSATION: $13.00 per hour
SECTION I - POSITION SUMMARY
OVERVIEW:
Under the guidance of the Clinic Supervisor or designated personnel, the Community Service Aide performs a variety of essential tasks as assigned. Responsibilities encompass reception duties, clerical tasks, income assessments, certification responsibilities, executing laboratory procedures, and facilitating educational sessions for participants.
KEY RESPONSIBILITIES:
- Accurately record all hours worked.
- Report directly to the designated Clinic Supervisor.
- Welcome clients with a smile, answer phone inquiries, and clarify procedures.
- Comply with local and state health policies and regulations.
- Evaluate income and residency to determine eligibility based on established guidelines.
- Stay informed about immunization policies and refer clients as necessary.
- Review immunization records to assess immunization status.
- Document dietary intake when required.
- Measure and record weight and height according to established protocols.
- Conduct hemoglobin testing to obtain necessary health values.
- Direct clients to relevant agencies and programs for additional support.
- Lead basic nutrition education sessions for women, infants, and children.
- Adhere to ethical standards in Client Centered Nutrition Education.
- Manage data entry, appointment scheduling, and benefit issuance using the TXIN system.
- Encourage and support breastfeeding initiatives.
- Possess knowledge of breast pump operation and maintenance.
- Conduct home visits for participants as directed.
- Travel to various clinic locations as required.
- Deliver services in a professional manner and foster relationships with community organizations.
- Maintain current immunization guidelines as mandated.
- Ensure no financial conflicts of interest exist with the program.
- Perform other duties as assigned.
SECTION II - POSITION REQUIREMENTS
EDUCATION AND EXPERIENCE:
A high school diploma or equivalent is required.
SKILLS AND ABILITIES:
Effective verbal and written communication skills are essential.
SPECIAL REQUIREMENTS:
A valid Texas Driver's License is necessary, along with compliance with state driving laws and maintenance of a satisfactory driving record. Reliable transportation is required. Employees may be called to work during emergencies or extended hours, including weekends. A criminal background check is mandatory for employment.
PHYSICAL REQUIREMENTS:
Must be in good health and physical condition to perform the duties of the position effectively. If assistance is needed, it must be requested prior to undertaking tasks.
SECTION III - POSITION DIMENSIONS
CONTACTS:
EXTERNAL CONTACTS:
Occasional interactions with health, social, and educational agencies, as well as frequent contact with clinic clients. Communication occurs through phone, written correspondence, and face-to-face interactions.
INTERNAL CONTACTS:
Utilize tact in communications with county employees and service providers regarding operational matters. Regular interactions with county personnel are expected.
RESPONSIBILITY:
Adhere to local health department regulations and maintain client confidentiality, except as required for investigations or legal proceedings.
DIFFICULTY:
Judgment is necessary to complete assigned tasks effectively. Discretion is essential to achieve work objectives.
GUIDANCE:
Guidance will be provided by the immediate supervisor or designated personnel. It is the employee's responsibility to maintain communication with their supervisor.
WORKING CONDITIONS:
Work primarily occurs in a clinic, office, or community center environment.
AA/EEO/MFD EMPLOYER
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