Financial Aid Coordinator for Prison Education Program

1 month ago

Wilmington, Ohio, United States Wilmington College Full time
Job Summary

Wilmington College is seeking a highly skilled and detail-oriented Financial Aid Coordinator to join our team in the Prison Education Program. This is a full-time, 12-month administrative position responsible for providing financial aid services to students enrolled in our program at correctional facilities in Ohio.

Key Responsibilities
  • Provide financial aid counseling to incarcerated students and manage the completion of the FAFSA at correctional facilities.
  • Operate the U.S. Department of Education's Electronic Data Exchange (EDE) software system to import FAFSA data files.
  • Extract Pell Grant and Loan History reports from the National Student Loan Data Systems (NSLDS) and COD borrowing reports for the awarding of financial aid funds.
  • Determine financial aid eligibility, review supporting documentation, and award federal, state, and institutional aid funds to students in accordance with federal, state, and institutional policies.
  • Perform federal verification of student aid application data and resolve C-code flags and conflicting information discrepancies in accordance with federal, state, and institutional policies.
  • Monitor financial aid awards for compliance and adjust awards as necessary to prevent over awards.
  • Run billing batch export on financial aid funds that need posted to student accounts.
  • Generate financial aid offer notifications, College Financing plans, and information request notifications, and FAFSA application reminders to students.
  • Manage the Federal Pell Grant Program, including verification of eligibility, biweekly submission of origination and disbursement records, problem-solving errors or other delays with reporting, releasing funds for disbursement, biweekly reconciliation of funds between Jenzabar JFA, COD, and with the Business Office, and verifying the completion of the annual closeout process in compliance with federal regulations.
  • Evaluate the legitimacy of financial aid appeals due to special circumstances.
  • Complete all Return to Title IV (R2T4) calculations in a timely manner, ensuring the return of unearned funding, and sending required communication to students and Student Accounts office.
  • Assist with testing the accuracy of the annual financial aid packaging policy and table setup needed to award financial aid.
  • Evaluate, establish, implement, and document policies and procedures that reflect institutional or regulatory changes related to areas of responsibility.
  • Produce reports as needed.
  • Attend annual conferences and/or webinars to stay current with the rules and regulations of financial aid.
  • Ensure that all regulations and policies of ED, ODHE, The Department of Rehabilitation and Corrections, and Wilmington College are followed.
  • Work with State of Ohio aid programs if they are relevant to the prison program.
Requirements
  • Two (2) years of related experience is required. Related experience may include social work, banking, insurance, education, Human Resources (areas such as employee benefits) and similar fields.
  • Ability to exercise collaborative skills in the unique and complex environment of a correctional facility.
  • Ability to work well with diverse constituents, including college faculty, staff, administrators as well as incarcerated students and staff in correctional facilities.
  • Professional communication skills, good judgment, and high ethical standards.
  • Ability to meet objectives that support Wilmington College's strategic plan in a timely and effective manner.
  • Current working knowledge of Microsoft Office and ability to learn necessary college-related databases.
  • Ability to work on multiple tasks simultaneously while providing great attention to detail and meeting deadlines.
  • Ability to manage data-both reporting and interpreting of financial aid information.
  • Ability to manage resources and operations effectively and efficiently.
  • Ability to work in the evenings and on weekends.
  • Ability to pass an Ohio Department of Rehabilitation and Corrections background check at correctional institutions where Wilmington College is offering degree programs.
Preferred Qualifications
  • Bachelor's degree.
  • Experience with Jenzabar JFA software platform.

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