Restaurant Operations Manager

2 days ago


Athens, Georgia, United States Wendy's Full time
Lead a High-Performing Team at Wendy's

As an Assistant Manager at Wendy's, you will play a key role in leading a multi-talented team to deliver exceptional customer experiences and drive sales growth. Under the guidance of the General Manager, you will oversee daily operations, staff management, and training to build a 5-star team.

Your Key Responsibilities:
  • Identify and Develop Talent: Recognize and develop 5-Star talent, ensuring the right people are in the right positions at the right time.
  • Support General Manager: Collaborate with the General Manager to provide coaching and development opportunities to the team, fostering a positive and inclusive work environment.
  • Operational Excellence: Support the General Manager in all people and operations areas, ensuring seamless execution of daily tasks and exceptional customer service.
  • Customer Focus: Treat customers like family, delivering great food, service, and overall experiences that drive loyalty and retention.
  • Shift Excellence: Ensure every shift is better than the last, with a focus on quality, safety, and efficiency.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, with a willingness to take direction and provide guidance to team members.
  • Results-Oriented: Contribute to increasing store sales and profit goals, driving business growth and success.
What We're Looking For:
  • Leadership Experience: Minimum one year of experience leading people, preferably in a foodservice environment.
  • Education: High school diploma or GED; some college experience or military background is a plus.
  • Operational Skills: Demonstrated ability to lead and manage operations in a fast-paced environment, with knowledge of food safety procedures and standards.
  • Availability: Flexible work availability, with the ability to stand for long periods, bend, kneel, and lift up to 50 pounds.


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