Customer Care Facility Specialist

2 weeks ago


Katy, Texas, United States SpinXpress Full time
Job Overview

SpinXpress is seeking a committed and customer-focused Facility Representative to enhance our operations.

As a Facility Representative, your primary duties will encompass ensuring accurate order processing, maintaining a clean and organized workspace, and providing essential support to our patrons during their visits.

This position offers a unique opportunity to start your career in an entry-level role and advance through various positions, gaining increased compensation and responsibilities as you progress.

Enjoy a vibrant work environment that fosters growth in customer service skills while receiving competitive pay and flexible scheduling.

If you have a strong attention to detail, a positive attitude, and a commitment to outstanding customer service, we invite you to consider this opportunity.

Compensation:

$8 - $12 hourly

Key Responsibilities:
  • Foster a welcoming atmosphere by ensuring a clean and orderly facility.
  • Contribute to transforming customer perceptions of laundry services.
  • Develop strong relationships with customers by delivering exceptional service.
  • Welcome, assist, and express gratitude to our customers.
  • Address customer inquiries and concerns promptly and effectively.
  • Maintain an appealing presentation of merchandise.
  • Educate customers about our services, products, and promotions.
  • Adhere to company policies and procedures.
  • Follow the established uniform dress code.
  • Prioritize safety for both customers and associates.
  • Report maintenance needs for equipment and facilities in a timely manner.
  • Engage with community organizations and support local initiatives.
  • Play a vital role in our growth by sharing innovative ideas and solutions.
Qualifications:
  • Enthusiastic, energetic, and professional demeanor.
  • Basic computer skills.
  • Effective communication abilities.
  • Punctuality and reliability in attendance.
  • Capability to manage multiple tasks efficiently.

What You Will Gain:

  • This is a part-time role with flexible shift options.
  • We accommodate your schedule to create a work-life balance.
  • Opportunities for personal development through mentorship.
  • Support for emerging leaders within the company.
  • Access to an internal platform for connecting with colleagues.
  • Participate in friendly competitions to earn rewards for exceeding performance goals.
About SpinXpress

At SpinXpress, our mission is to create an enjoyable work environment while delivering excellent customer service. We focus on providing a clean, bright, and safe experience for our customers and communities.



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