Guest Relations Specialist
2 weeks ago
Company: JACKMONT HOSPITALITY INC
Role Overview:
As the initial point of interaction for patrons at JACKMONT HOSPITALITY INC, your primary responsibility is to deliver exceptional service and ensure a delightful dining atmosphere.
Key Duties & Responsibilities:
- Greet guests with warmth and enthusiasm upon their arrival
- Assign seating in the dining area or bar, facilitating a seamless transition to service personnel
- Handle incoming calls and provide assistance to guests as needed
- Oversee guest flow and communicate accurate wait times
- Engage guests with entertainment options and accommodate special requests
- Uphold brand standards for service, culinary offerings, and beverages
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