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Guest Relations Coordinator

2 months ago


Philadelphia, Pennsylvania, United States Fitler Club F&B Full time

Company Overview:

Fitler Club is an exclusive lifestyle establishment designed for the influential individuals shaping Philadelphia's future. Our venue features an array of upscale amenities, including fine dining, social lounges, luxurious accommodations, a state-of-the-art fitness center, a lap pool, a spa, co-working spaces, and versatile event venues.

Position Summary:

The role of the host is integral to our commitment to exceptional guest service, characterized by high standards of execution and presentation. Ideal candidates will possess a positive demeanor, demonstrating friendliness and reliability. Team members are expected to engage in thoughtful communication practices, fostering a supportive environment. Familiarity with reservation systems such as SevenRooms is advantageous.

Key Responsibilities:

  • Foster a warm and inviting atmosphere for members, whether in person or via phone.
  • Provide accurate information regarding operational hours, menu offerings, and reservation details.
  • Serve as a conduit between guests, management, service personnel, and kitchen staff, ensuring seamless communication.
  • Exhibit efficiency and urgency in tasks while maintaining composure.
  • Showcase a genuine passion for enhancing the guest experience and a willingness to learn and develop professionally.

For further insights into the food and beverage offerings at Fitler Club, please explore our resources.