Night Auditor and Guest Relations Associate
2 weeks ago
Company Overview
At Sofitel, we pride ourselves on being more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore endless possibilities within our organization.
Why Join Us?
By becoming a part of Sofitel, you are invited to co-create the future of hospitality. Experience the journey that awaits you with us, and discover the essence of our brand.
Position Summary
We are currently seeking a dedicated and service-oriented individual for the role of Overnight Guest Services Specialist/Night Auditor. This position is crucial in creating exceptional first impressions for our guests.
What We Offer:
- Limitless career advancement opportunities, both domestically and internationally.
- Be part of a high-performing team that motivates and inspires you to achieve your utmost potential.
- Engage in our Corporate Social Responsibility initiatives and contribute to local community efforts.
Key Responsibilities:
- Manage and reconcile daily charges and settlements for rooms, dining, and bar services; maintain accurate records and execute nightly processing sequences for system resets.
- Prepare and verify credit card deposits, ensuring accuracy in transactions and batch reports.
- Handle city ledger transactions and serve as a Front Desk Agent, representing the hotel throughout the guest experience, including reservations, check-ins, and check-outs.
- Welcome guests in a luxurious setting, ensuring a warm greeting upon arrival and a fond farewell upon departure.
- Respond to incoming calls and assist in fulfilling guest requests.
- Address any security concerns and report unusual occurrences in collaboration with security personnel.
Qualifications:
- Experience with Opera or a similar property management system is advantageous.
- Proficiency in computer applications, particularly Word and Excel.
- Ability to multitask with a keen attention to detail and strong organizational skills.
- Professional demeanor with a friendly personality, dedicated to delivering exceptional service.
- Self-motivated with the ability to work independently and manage tasks effectively.
- A minimum of one year of experience in a similar role within a luxury environment or a relevant hotel school qualification.
Diversity & Inclusion Commitment:
We are committed to fostering an inclusive workplace and strive to attract, recruit, and promote diverse talent.
-
Night Auditor
2 months ago
Philadelphia, Pennsylvania, United States The Bellevue Hotel Full timeSummaryThe Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and...
-
Night Operations Auditor
2 weeks ago
Philadelphia, Pennsylvania, United States Hersha Hospitality Management Full timeRole Overview: As a Night Operations Auditor, you will be responsible for ensuring the accuracy of financial transactions and maintaining the integrity of nightly operations. Key Responsibilities: Balance daily revenue and finalize accounts at the end of each night. Maintain organized records and documentation for all transactions. Prepare the system for...
-
Night Operations Auditor
2 weeks ago
Philadelphia, Pennsylvania, United States Hersha Hospitality Management Full timePosition Overview:As a Night Operations Auditor, you will be responsible for ensuring the accuracy of financial transactions and maintaining the integrity of our accounting processes during the night shift.Key Responsibilities:- Balance Financial Records: Reconcile revenue and settle accounts on a nightly basis.- Maintain Documentation: Organize and manage...
-
Night Auditor
4 weeks ago
Philadelphia, Pennsylvania, United States The Rittenhouse Full timeOverviewOpportunity: Night AuditorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Your Growth PathFront Office Supervisor/Accounts Payable or Receivable Clerk Front Office ManagerYour FocusPerform bookkeeping activities, such as balancing...
-
Night Auditor
2 days ago
Philadelphia, Pennsylvania, United States Hyatt Hotels Full timeJob Summary:As a Night Auditor at Hyatt Hotels, you will be responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions.Key Responsibilities:Be responsible for the preparation and disposition of...
-
Nighttime Financial Auditor
1 week ago
Philadelphia, Pennsylvania, United States Sage Hospitality Full timeAbout Us:Sage Hospitality embodies a commitment to excellence and a passion for hospitality. Our properties are designed to reflect the unique character of their surroundings while providing an unparalleled experience for our guests. We pride ourselves on our ability to create memorable moments and foster a welcoming atmosphere.Position Overview:We are...
-
Overnight Hotel Auditor
1 week ago
Philadelphia, Pennsylvania, United States Sage Hospitality Full timeWhy Join Us?At Sage Hospitality, we embody a spirit of independence and innovation, much like the vibrant culture of Philadelphia. Our flagship property, The Logan, stands as a testament to modern luxury and artistic flair, serving as a welcoming hub for both guests and the local community. We pride ourselves on providing a unique and enriching experience...
-
Night Audit Manager
12 hours ago
Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full timeJob SummaryWe are seeking a highly skilled Night Audit Supervisor to join our team at the Rittenhouse Hotel. As a Night Audit Supervisor, you will be responsible for overseeing the financial operations of the hotel, ensuring accurate revenue and settlement processes, and providing exceptional guest service.Key ResponsibilitiesFinancial Operations: Balance...
-
Night Audit Manager
3 days ago
Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full timeJob SummaryWe are seeking a highly skilled Night Audit Supervisor to join our team at the Rittenhouse Hotel. As a Night Audit Supervisor, you will be responsible for overseeing the financial operations of the hotel, ensuring accurate and timely revenue and settlement processes, and providing exceptional guest service.Key ResponsibilitiesFinancial Operations:...
-
Night Audit Supervisor
4 weeks ago
Philadelphia, Pennsylvania, United States The Rittenhouse Full timeOverviewOpportunity: Night Auditor SupervisorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office ManagerPerform bookkeeping activities, such as balancing accounts and...
-
Concessions Auditor
3 months ago
Philadelphia, Pennsylvania, United States teamworkonline Full timeThe Role: The Concessions Auditor is responsible for providing data entry support to the Management team. Responsibilities will include, but are not limited to, processing Accounts Payable and Accounts Receivable, credit reconciliation and assisting in the preparation and evaluation of daily, weekly, and monthly financial operating reports.Company...
-
Nighttime Guest Relations Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Marriott Full timeJoin Marriott's Dynamic TeamAt Marriott Hotels, we are dedicated to providing exceptional service to our guests. As a Nighttime Guest Relations Specialist, you will play a crucial role in enhancing the guest experience during the evening hours.Your Responsibilities:Engage with guests to ensure their needs are met and their stay is enjoyable.Address any...
-
Guest Relations Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States JACKMONT HOSPITALITY INC Full timeJob Title: Host/HostessCompany: JACKMONT HOSPITALITY INCRole Overview:As the initial point of interaction for patrons at JACKMONT HOSPITALITY INC, your primary responsibility is to deliver exceptional service and ensure a delightful dining atmosphere.Key Duties & Responsibilities:Greet guests with warmth and enthusiasm upon their arrivalAssign seating in the...
-
Guest Relations Specialist
1 week ago
Philadelphia, Pennsylvania, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals who strive for excellence, continuously seeking to elevate our performance and treating one another with respect and kindness. Our staff across the globe crafts unforgettable experiences for our guests, residents, and partners through a...
-
Guest Relations Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Fitler Club F&B Full timeAbout Us:Fitler Club is an exclusive lifestyle establishment catering to the influential and visionary individuals shaping Philadelphia's future. Our venue boasts a range of premium amenities, including fine dining, social lounges, luxurious accommodations, a state-of-the-art gym spanning 25,000 sq. ft., a lap pool, a spa, co-working spaces, and versatile...
-
Guest Relations Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Fitler Club F&B Full timeCompany Overview:Fitler Club is an exclusive lifestyle establishment catering to the influential and pioneering individuals of Philadelphia. Our venue features an array of premium amenities, including dining options, social areas, hotel accommodations, a 25,000 sq. ft fitness center, a lap pool, a spa, co-working spaces, and event venues.Position Summary:The...
-
Guest Relations Coordinator
1 week ago
Philadelphia, Pennsylvania, United States Fitler Club F&B Full timeCompany Overview:Fitler Club is an exclusive lifestyle establishment designed for the influential individuals shaping Philadelphia's future. Our venue features an array of upscale amenities, including fine dining, social lounges, luxurious accommodations, a state-of-the-art fitness center, a lap pool, a spa, co-working spaces, and versatile event...
-
Auditor/ Sr. Auditor
1 month ago
Philadelphia, Pennsylvania, United States Federal Reserve Bank of Philadelphia Full timeCompanyFederal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides...
-
Guest Relations Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Estia Restaurant Full timePosition Overview:Estia, a premier Greek dining establishment, is seeking a dedicated full-time Host/Hostess to enhance our guest experience.Key Responsibilities:Greet patrons with a warm and inviting demeanor.Assess and fulfill their dining requirements.Manage guest seating and oversee the seating arrangement.Observe restaurant operations to ensure smooth...
-
Guest Relations Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States Estia Restaurant Full timePosition Overview:Estia, a premier Greek dining establishment, is seeking a dedicated full-time Host/Hostess to enhance our guest experience.Key Responsibilities:Greet patrons with a warm and inviting demeanor.Assess their dining preferences and requirements.Manage guest seating arrangements and oversee the seating chart.Observe restaurant dynamics to...