Current jobs related to Overnight Guest Services Specialist - Philadelphia, Pennsylvania - SOFITEL

  • Guest Services Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States Genesis Healthcare, Inc. Full time

    Join Genesis Healthcare, Inc. as a Guest Services SpecialistWe are changing the way care is delivered by bringing together passionate individuals who share our commitment to excellence. As a Guest Services Specialist, you will play a vital role in ensuring our patients and their families receive exceptional care and support.Key Responsibilities:Provide...

  • Spa Attendant

    3 days ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryThe Spa Attendant - Cleanliness and Guest Services Specialist is responsible for maintaining the cleanliness and organization of the spa and fitness area, including the spa, locker rooms, fitness room, and pool area. This role also involves providing exceptional guest service, ensuring a positive experience for all visitors.Key...

  • Mobile Crisis Specialist Overnight

    1 week ago

    Philadelphia, Pennsylvania, United States Elwyn Full time

    Job SummaryThe Mobile Crisis Specialist Overnight is responsible for responding to mental health crises in the Philadelphia area. This role requires a strong understanding of child and adolescent mental health, as well as excellent communication and crisis intervention skills.Key ResponsibilitiesProvide crisis assessments and interventions in person and by...

  • Guest Services Coordinator

    4 weeks ago

    Philadelphia, Pennsylvania, United States Genesis Healthcare, Inc. Full time

    Join Our Team at Genesis Healthcare, Inc.We are changing the way care is delivered by bringing together professionals who share our passion for providing exceptional patient experiences. As a Guest Services Specialist, you will play a vital role in ensuring our patients receive the highest level of care and service.Key Responsibilities:Provide exceptional...

  • Security Officer

    1 month ago

    Philadelphia, Pennsylvania, United States Aimbridge Hospitality Full time

    Job SummaryA Safety & Security Officer-Night is responsible for providing protection for hotel guests, employees, and property during the overnight hours. This role requires a high level of vigilance and attention to detail to ensure a safe and secure environment for all.Key ResponsibilitiesProvide protection for hotel guests, employees, and property during...

  • Guest Care Sales Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Monro Inc. Full time

    Job SummaryWe are seeking a highly motivated Guest Care Sales Specialist to join our team at Monro Inc. This role is responsible for providing exceptional customer service and driving sales of automotive repair services and tires.Key ResponsibilitiesProvide a superior Guest Care experience to customersAssist in driving sales of automotive repair services and...

  • Mobile Crisis Specialist Overnight

    4 days ago

    Philadelphia, Pennsylvania, United States Elwyn Full time

    Job SummaryWe are seeking a highly skilled Mobile Crisis Specialist Overnight to join our team at Elwyn. As a member of our crisis intervention team, you will be responsible for responding to mental health crises in the Philadelphia area.Key Responsibilities:Provide crisis intervention services to children and adolescents in needAssess and de-escalate crisis...

  • Director of Guest Services

    7 days ago

    Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director of Guest Services to join our team at Hilton City Avenue. This is a unique opportunity to lead our Front Desk operations and ensure that every guest has an exceptional experience.The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record...

  • Director of Guest Services

    1 month ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Director of Guest ServicesAt AccorHotel, we're seeking a seasoned professional to lead our Guest Services team. As Director of Guest Services, you'll be responsible for managing the front office and ensuring exceptional guest experiences.Key Responsibilities:Lead and manage the Guest Services team, including Front Desk, Bell-desk, Concierge, and One...

  • Overnight Front Desk Associate

    1 month ago

    Philadelphia, Pennsylvania, United States Planned Companies Full time

    Job Title: Overnight Front DeskPlanned Companies is seeking a highly motivated and customer-focused Overnight Front Desk Associate to join our team.Job Summary:We are looking for a friendly and organized individual to provide exceptional service to our tenants, guests, and vendors. As an Overnight Front Desk Associate, you will be responsible for greeting...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Position Overview:Guest Services RepresentativeAs a Guest Services Representative, you will play a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing the guest's account upon departure.Key Responsibilities:Welcome and register guests with a friendly and professional demeanor, adhering to company...

  • Guest Services Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Penn's View Hotel Full time

    Job OverviewWe are looking for a dedicated Guest Services Representative to enhance our customer experience. In this role, you will assist guests with their needs and identify opportunities for operational improvements.Key Responsibilities:Check in and allocate rooms to visitorsVerify reservations made via phone and online platformsAddress guest inquiries,...

  • Guest Service Supervisor

    3 weeks ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    {"h1": "Guest Service Supervisor Job Description", "p": "At Study Hotels, we are seeking a Guest Service Supervisor to provide exceptional hospitality and service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and memorable experience for our guests. Responsibilities: * Provide genuine hospitality and...

  • Guest Service Supervisor

    2 weeks ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    Job Title: Guest Service SupervisorStudy Hotels is seeking a Guest Service Supervisor to provide exceptional guest experiences and ensure seamless hotel operations.Key Responsibilities:Lead the front desk team to deliver outstanding customer service and resolve guest issues promptly.Manage guest check-ins, check-outs, and room reservations with accuracy and...

  • Guest Services Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Live Nation Entertainment. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our venues.Key ResponsibilitiesGreet all guests promptly and...

  • Guest Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Guest Service Representative

    3 days ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Representative at Marriott International Inc, you will be responsible for delivering exceptional customer service to our guests. Your primary focus will be on organizing and confirming guest check-ins and check-outs, as well as processing room reservations, requests, and cancellations. You will also be responsible for securing...

  • Director of Guest Services

    1 month ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Director of Guest ServicesAccorHotel is seeking a seasoned professional to lead our Guest Services team. As Director of Guest Services, you will be responsible for managing the team and ensuring exceptional guest experiences.Key Responsibilities:Manage the Front Office team and ensure seamless operationsCoach and develop team members to deliver outstanding...

  • Guest Service Agent

    1 month ago

    Philadelphia, Pennsylvania, United States Philadelphia Brewing Company Full time

    Job Title: Guest Service Agent Sofitel Philadelphia at Rittenhouse Square Philadelphia, PAJob Summary:We are seeking a highly skilled Guest Service Agent to join our team at Sofitel Philadelphia at Rittenhouse Square. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming...

Overnight Guest Services Specialist

2 months ago

Philadelphia, Pennsylvania, United States SOFITEL Full time
Job Overview

Company Overview
At Sofitel, we are more than just a hospitality leader; we embrace individuality and encourage you to find a role that resonates with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless possibilities within our organization.

Why Join Us?
By becoming a part of Sofitel, you will have the opportunity to craft your own narrative and contribute to the future of hospitality. Discover the enriching experiences that await you with us.

Position Summary
We are in search of a dedicated and service-oriented individual for the role of Overnight Guest Services Specialist/Night Auditor.

What We Offer:

  • Endless opportunities for career advancement, both domestically and internationally.
  • Be a part of a high-performing team that inspires and supports your personal and professional growth.
  • Engage in our Corporate Social Responsibility initiatives and contribute to community-focused philanthropy.

Key Responsibilities:

  • Accurately post and balance charges and settlements for various services, ensuring meticulous record-keeping and nightly processing to prepare for the following day.
  • Prepare and send credit card deposits, verifying the accuracy of transactions and batch reports.
  • Handle city ledger accounting tasks and perform front desk duties, representing the hotel throughout the guest's experience, including reservations, check-in, and check-out.
  • Provide a warm welcome to all guests, managing check-in and check-out procedures with a focus on creating a memorable experience.
  • Respond to incoming calls and assist in fulfilling guest requests.
  • Address any security issues and report unusual occurrences, collaborating with security personnel as needed.

Qualifications:

  • Experience with Opera or a similar property management system is advantageous.
  • Proficiency in computer applications, particularly Word and Excel.
  • Strong multitasking abilities, attention to detail, and organizational skills are essential.
  • A professional demeanor with a friendly personality, dedicated to delivering exceptional service.
  • Ability to work independently and demonstrate self-direction in task completion.
  • A minimum of one year of experience in a similar role within a luxury environment or a relevant hotel school qualification.

Diversity & Inclusion Commitment:
We are committed to fostering an inclusive workplace and aim to attract, recruit, and promote diverse talent.