Front Desk Representative

3 weeks ago


Springfield, Illinois, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled and courteous Front Desk Agent to join our team at The Ritz-Carlton Tysons Corner. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share highlights of the local area with guests
  • Empower guests to move about their space and do what needs to be done
  • Ensure a safe work environment and maintain confidentiality
  • Protect company assets and uphold quality standards
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At The Ritz-Carlton, we create experiences so exceptional that long after a guest stays with us, the experience stays with them. We attract the world's top hospitality professionals who curate lifelong memories, and we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.



  • Springfield, Illinois, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Respond to guest inquiries and provide information on hotel...


  • Springfield, Illinois, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Provide attentive and courteous service to guests during check-in, throughout...


  • Springfield, Illinois, United States Rocking Chair Hospitality Management LLC Full time

    Job Title: Front Desk AgentMarriott Courtyard Springfield is seeking a detail-oriented and highly motivated individual to support the front desk department.Potential Career PathFront Desk ManagerDirector of OperationsGeneral ManagerEssential Job FunctionsAssist guests efficiently, courteously, and professionally in all Front Desk standards of service and...


  • Springfield, Illinois, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable experience during their stay. This role requires strong communication skills, attention to detail, and the...


  • Springfield, Illinois, United States Missouri State University Full time

    Job Summary:Missouri State University is seeking a highly motivated and detail-oriented Front Desk Attendant to join our team at the Child Development Center. As a Front Desk Attendant, you will be responsible for providing exceptional customer service, answering phone calls, and assisting with daily operations.Key Responsibilities:Provide excellent customer...


  • Springfield, Illinois, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and memorable experience.Key ResponsibilitiesProcess guest arrivals and departures, handling check-in and...


  • Springfield, Illinois, United States Universal Health Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Representative to join our team at Lincoln Prairie Behavioral Health. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.Key Responsibilities:Greet and assist all visitors, patients,...


  • Springfield, Illinois, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest arrivals and departures in a timely and...


  • Springfield, Illinois, United States TownePlace Suites Springfield Full time

    Job Title: Front Desk AgentJoin the TownePlace Suites Springfield team as a Front Desk Agent and provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide attentive and courteous service to guests during check-in,...


  • Springfield, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Key Responsibilities:Register guests and process check-ins and...


  • Springfield, Illinois, United States Rocking Chair Hospitality Management LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Marriott Courtyard Springfield. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling guest requests and complaints, and ensuring a smooth and efficient check-in and check-out process.Key...


  • Springfield, Illinois, United States Hilton Springfield Full time

    Hotel Front Desk Agent Job DescriptionWe're seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our guest services team at Hilton Springfield. As a key member of our team, you'll be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Manage guest room bookings,...


  • Springfield, Illinois, United States Hilton Springfield Full time

    Hotel Front Desk Agent Job DescriptionWe're seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our guest services team at Hilton Springfield. As a key member of our team, you'll be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Manage incoming calls,...


  • Springfield, Illinois, United States Hilton Springfield Full time

    Hotel Front Desk Agent Job DescriptionWe're seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Springfield. As a key member of our guest services team, you'll be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Manage incoming calls,...

  • Front Desk Associate

    1 month ago


    Springfield, Illinois, United States America's Best Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at America's Best. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers through the store, and maintaining a clean and organized reception area.Key...

  • Front Desk Associate

    4 weeks ago


    Springfield, Illinois, United States Big Cedar Lodge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Big Cedar Lodge. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for delivering exceptional service and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesRegister guests and...

  • Front Desk Associate

    4 weeks ago


    Springfield, Illinois, United States Missouri State University Full time

    Job SummaryMissouri State University is seeking a highly organized and detail-oriented Front Desk Worker to join our team. As a Front Desk Worker, you will be responsible for providing exceptional customer service to students, parents, faculty, and staff.Key ResponsibilitiesPerform general office tasks, including data entry, document shredding, and...


  • Springfield, Illinois, United States Springfield University Plaza Full time

    Hotel Front Desk AssociateAbout the Role:We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Springfield University Plaza. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our...

  • Student Assistant

    1 month ago


    Springfield, Illinois, United States Missouri State University Full time

    Overview of Key Responsibilities As a front desk representative, you will be the first point of contact for visitors and students. Your role will involve supporting office personnel with various administrative tasks, managing phone communications, and assisting faculty members as required. Essential Qualifications - Proficient telephone etiquette and the...

  • Student Assistant

    1 month ago


    Springfield, Illinois, United States Missouri State University Full time

    Overview of Key Responsibilities As a front desk representative, you will serve as the initial point of contact for visitors and students. Your role will involve supporting office personnel with various administrative tasks, managing phone communications, and assisting faculty members as required. Essential Qualifications - Proficient telephone etiquette...