Front Desk Representative

2 weeks ago


SaintCésairedeGauzignan, Occitanie, United States Great Wolf Lodge Full time
Job Title: Front Desk Agent

At Great Wolf Lodge, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities:
  • Welcome guests and register them in a timely and efficient manner
  • Provide accurate and helpful information to guests regarding resort amenities and services
  • Process payments and handle guest transactions
  • Ensure a safe and secure environment for guests and staff
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • High School Diploma or equivalent
  • Previous customer service experience
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to lift up to 30 pounds
What We Offer:
  • Competitive hourly rate
  • Opportunities for career growth and development
  • Flexible scheduling
  • Discounted vacation packages for employees and their families
  • Access to Great Wolf University for on-the-job training and professional development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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