Front Desk Agent
2 weeks ago
Aloft Sarasota is a vibrant hotel that offers a unique and exciting work environment. Our team is passionate about delivering exceptional guest experiences and creating a welcoming atmosphere for all our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay with us is memorable and enjoyable.
Responsibilities- Provide exceptional customer service to all guests, responding to their needs and resolving any issues in a timely and professional manner.
- Check-in and check-out guests, ensuring all necessary information is accurate and up-to-date.
- Manage the front desk operations, including handling guest requests, answering phone calls, and responding to emails.
- Work collaboratively with other hotel staff to ensure seamless guest experiences.
- Maintain a high level of knowledge about the hotel's services and amenities, as well as local attractions and events.
- High school diploma or equivalent required.
- Previous hospitality experience preferred, but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A fun and dynamic work environment.
- A chance to work with a talented and passionate team.
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