Front Desk Agent

2 weeks ago


SaintBauzilledePutois, Occitanie, United States Aloft Sarasota Full time
About Us

Aloft Sarasota is a vibrant hotel that offers a unique and exciting work environment. Our team is passionate about delivering exceptional guest experiences and creating a welcoming atmosphere for all our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay with us is memorable and enjoyable.

Responsibilities
  • Provide exceptional customer service to all guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Check-in and check-out guests, ensuring all necessary information is accurate and up-to-date.
  • Manage the front desk operations, including handling guest requests, answering phone calls, and responding to emails.
  • Work collaboratively with other hotel staff to ensure seamless guest experiences.
  • Maintain a high level of knowledge about the hotel's services and amenities, as well as local attractions and events.
Requirements
  • High school diploma or equivalent required.
  • Previous hospitality experience preferred, but not required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • A chance to work with a talented and passionate team.


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