Team Operations Supervisor

2 weeks ago


Norcross, Georgia, United States GUSTO HOLDINGS LLC Full time
Job Overview

What Drives Us?
At Gusto Holdings LLC, we are committed to aligning our brand's passions with those of our team members. We believe that by understanding what motivates you, we can create an inclusive and supportive workplace that fosters personal and professional growth.

Our Mission
We aim to revolutionize the fast-food industry by offering a unique experience where fresh and healthy food meets friendly and efficient service. We are dedicated to providing comprehensive training and a clear path for advancement, ensuring that all team members, whether seasoned professionals or newcomers, have the resources they need to succeed.

Position Summary
We are currently seeking a Shift Lead for our operations. The Shift Lead plays a crucial role in managing the daily activities of the restaurant. As part of the leadership team, you will oversee daily operations and provide guidance to team members. This position involves staff management, training, and ensuring that food preparation adheres to established standards while maintaining cleanliness, safety, and sanitation.

Key Responsibilities

  • Manage cash registers, ensuring accurate cash handling and compliance with procedures.
  • Supervise Front of House staff in the absence of the manager.
  • Guide team members through their daily tasks and engage with customers to ensure a positive dining experience.
  • Train new employees on company policies and operational procedures.
  • Monitor staff schedules to ensure timely attendance and departures.
  • Ensure compliance with opening and closing procedures for the store.
  • Assign tasks to team members to maintain a clean and organized workplace, including restocking supplies and cleaning common areas.
  • Assist the manager in the daily operations of the restaurant.
  • Ensure that all personnel deliver exceptional customer service.

Benefits Offered

  • Competitive Hourly Rate: $15/hr base pay
  • Potential for additional earnings through tip sharing: $2 - $5 per hour
  • Access to wages prior to payday
  • Paid Time Off (PTO) for eligible team members
  • Health benefits eligibility
  • English as a Second Language (ESL) classes for qualifying team members
  • Flexible scheduling options
  • Comprehensive training programs
  • Opportunities for leadership development


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