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Retail Operations Supervisor
2 months ago
Position Title: Retail Operations Supervisor
Reports To: Store Manager
Direct Reports: None
Status: Full-Time
Classification: Non-Exempt
Division: Operations
Role Overview:
The Retail Operations Supervisor plays a vital role in managing the flow of inventory and ensuring efficient operations within the store environment.
Key Responsibilities:
- Oversee the shipping and receiving processes of merchandise
- Prepare and fulfill customer orders for timely delivery
- Conduct inventory checks and cycle counts
- Coordinate schedules for contract drivers based on operational needs
- Respond to customer inquiries and resolve issues
- Perform store opening and closing procedures
- Manage cash handling, including cash counts and deposits
- Organize and maintain stock levels of parts
- Answer incoming calls
- Ensure cleanliness of the store and front counter
- Maintain a tidy warehouse and uphold safety standards
- High School Diploma or equivalent
- 1 to 2 years of experience in a retail setting
- Strong commitment to delivering exceptional customer service
- Outstanding communication and interpersonal abilities
- Ability to pass a background check and drug screening
We provide a competitive salary package along with a comprehensive benefits program that includes medical, dental, vision, life insurance, 401k, paid time off, and opportunities for career advancement.
Physical and Environmental Requirements:
This position typically involves a 9-hour workday that includes activities such as reaching, standing, walking, kneeling, lifting, and carrying. The role requires the ability to thrive in a fast-paced environment, with the potential for heavy lifting of 50 lbs or more. Employees are also expected to participate in routine cleaning tasks to maintain a safe and organized workspace.
TPH is an Equal Opportunity Employer. All employment offers are contingent upon successful completion of a background check and drug screening that align with the Company's employment standards.