Team Shift Supervisor

2 months ago


Norcross, Georgia, United States GUSTO HOLDINGS LLC Full time
Job Overview

What Drives Us?
At Gusto Holdings LLC, we are passionate about creating a vibrant and inclusive environment that aligns with our mission of fostering growth. We believe that by harmonizing our brand's values with those of our team members, we can cultivate a supportive workplace where everyone thrives.

Our Vision
We aim to revolutionize the fast-food industry by providing a unique experience where FRESH and HEALTHY meets FRIENDLY and FAST. Our commitment to exceptional training and clear pathways for advancement ensures that all team members, whether seasoned professionals or newcomers, receive the support they need to succeed.

Position Summary
We are seeking a Shift Lead to oversee operations at our location. This leadership role is crucial for managing daily activities and guiding the team to deliver outstanding service. Responsibilities include staff management, training, and ensuring compliance with food preparation standards, cleanliness, safety, and sanitation protocols.

Key Responsibilities

  • Manage cash registers, ensuring accurate cash handling and compliance with procedures.
  • Oversee Front of House staff in the absence of the manager.
  • Guide team members through their daily tasks while ensuring a positive guest experience.
  • Train new employees on company policies and operational procedures.
  • Monitor attendance and punctuality of scheduled team members.
  • Ensure the store opens and closes according to established protocols.
  • Assign tasks to team members to maintain a clean and organized workplace, including restocking supplies and maintaining cleanliness in all areas.
  • Assist the manager in daily operational tasks.
  • Ensure exceptional customer service is provided by all store personnel.

Compensation and Benefits:

  • Base Pay Rate: $15/hour
  • Potential for additional earnings through tip sharing: $2 - $5 per hour
  • Access to earned wages prior to payday.
  • Paid Time Off (PTO) for eligible team members.
  • Health benefits eligibility.
  • English as a Second Language (ESL) classes for eligible team members.
  • Flexible scheduling options.
  • Comprehensive training programs.
  • Opportunities for leadership development.

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