Team Operations Supervisor

2 months ago


Norcross, Georgia, United States GUSTO HOLDINGS LLC Full time
Job Overview

What Drives Us?
At Gusto Holdings LLC, we believe in aligning our passions with those of our team members. By fostering an environment that encourages growth and inclusivity, we aim to create a workplace where everyone can thrive.

Our Mission
We are committed to transforming the fast-food experience by offering a blend of fresh, healthy options served in a friendly and efficient manner. We pride ourselves on our exceptional training programs and clear pathways for career advancement, ensuring that all team members, whether seasoned professionals or newcomers, receive the support they need to succeed.

Position Summary
We are seeking a dedicated Shift Lead to oversee operations at our location. This role is integral to maintaining the daily functions of the restaurant and ensuring a positive experience for both staff and customers.

Key Responsibilities

  • Manage cash registers and ensure proper cash handling procedures are followed.
  • Supervise Front of House staff in the absence of management.
  • Guide team members through their daily tasks while ensuring guest satisfaction.
  • Provide training for new employees on company standards and practices.
  • Monitor staff schedules to ensure timely attendance.
  • Oversee store opening and closing procedures.
  • Assign tasks to team members to maintain a clean and organized workspace.
  • Assist management with daily operational tasks.
  • Ensure exceptional customer service is delivered consistently.

Benefits Offered

  • Competitive Hourly Rate: $15/hr base pay
  • Potential for additional earnings through tip sharing: $2 - $5 per hour
  • Access to wages prior to payday
  • Paid Time Off for eligible employees
  • Health Benefits available for eligible team members
  • English as a Second Language (ESL) classes for eligible employees
  • Flexible work schedules
  • Comprehensive training programs
  • Opportunities for leadership development


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