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Retail Operations Supervisor

2 months ago

Saint George, Utah, United States Tractor Supply Full time

Position Overview:

The Retail Operations Supervisor is tasked with mastering the responsibilities associated with the Store Manager role while cultivating the necessary skills for effective leadership. Key responsibilities include providing an exceptional customer experience, enhancing team performance, driving sales growth, overseeing inventory management, and ensuring profitability through effective expense control.

Core Responsibilities:

  1. Team Development: Recruit, train, and retain a high-performing team, fostering a culture of excellence and accountability.
  2. Customer Engagement: Deliver outstanding customer service by understanding and addressing customer needs, offering tailored product recommendations, and ensuring a welcoming atmosphere.
  3. Operational Excellence: Organize and schedule daily tasks for team members to maintain efficient store operations.
  4. Communication: Clearly convey company policies and procedures to team members, assessing their effectiveness and collaborating with management to resolve issues.
  5. Sales and Profit Management: Learn to manage sales performance and profitability, ensuring top and bottom-line accountability.
  6. Inventory Control: Oversee merchandise flow and inventory levels, ensuring compliance with company standards.
  7. Administrative Duties: Train on essential paperwork processes, including sales forecasting, payroll analysis, and team member evaluations.
  8. Community Engagement: Participate in community initiatives, reinforcing the company's commitment to local involvement.

Qualifications:

Preferred candidates will possess retail experience, particularly in agricultural or related fields. A high school diploma is required, with a preference for candidates holding a degree in a relevant discipline. Strong communication skills and the ability to manage multiple tasks effectively are essential.

Physical Requirements:

Candidates must be able to stand for extended periods, lift up to 50 pounds, and work flexible hours, including weekends and holidays as needed.

Company Culture:

At Tractor Supply, we prioritize our team members and their development, striving to create a supportive and inclusive work environment that reflects the communities we serve.