Front Desk Operations Manager

2 weeks ago


Washington, United States Viceroy Hotels & Resorts Full time
Front Desk Supervisor Role

The Front Desk Supervisor plays a crucial role in managing the daily front desk and guest services operations at Viceroy Hotels & Resorts.

Key Responsibilities:
  • Ensure accurate completion of daily front desk reports and checklists.
  • Oversee the check-in and check-out process for guests, ensuring a seamless experience.
  • Supervise PBX operations and bell operations, maintaining high standards of service.
Requirements:
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Excellent problem-solving and conflict resolution skills.


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