Certified Medical Assistant

1 week ago


Staten Island, New York, United States United Surgical Partners Full time

Job Summary: We are seeking a highly organized and detail-oriented Certified Medical Assistant to join our team at NYU Grossman School of Medicine. As a Certified Medical Assistant, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Provide basic front-desk support for clinical intake operations, including greeting patients, answering phone calls, and directing visitors to the correct area.
  • Manage patient files, maintain confidentiality, and ensure accurate and timely completion of paperwork.
  • Assist with scheduling appointments, preparing daily schedules, and referring patients to more senior level staff as needed.
  • Collect and verify patient demographic information, insurance details, and obtain signatures for necessary documents.
  • Scan documents into the intake system, monitor the intake work queue, and refer patients to the Business Office Associate as needed.
  • Provide exceptional customer service, maintain a positive attitude, and work effectively in a team environment.

Requirements:

  • High School Diploma or equivalent required.
  • Excellent organizational, interpersonal, and verbal and written communication skills.
  • Basic knowledge of word processing, spreadsheet, database, and Internet applications.
  • Light, accurate keyboarding skills required.
  • Ability to complete multiple tasks efficiently and thrive in a team work environment.

Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred.



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