Plasma-Therm Field Service Engineer

2 weeks ago


St Petersburg, United States Plasma-Therm Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Plasma-Therm. As a Field Service Engineer, you will be responsible for providing comprehensive onsite support for installations, upgrades, and repair efforts on assigned Plasma-Therm equipment.

Key Responsibilities
  • Install, commission, and maintain products at customer sites, performing modifications or retrofits as needed
  • Maintain complete and detailed knowledge of products and applications
  • Troubleshoot, diagnose, and calibrate products via telephone or at the user's site
  • Provide training for customers and others in the effective operation, calibration, and maintenance of products
  • Assist other Field Service Engineers, Process Engineers, and Sales Representatives with product installations, trade shows, training, and other events as required
  • Consistently achieve results in responding to customer and Plasma-Therm technical personnel inquiries regarding product specifications, maintenance, and performance issues
  • Demonstrate leadership and teamwork throughout all job responsibilities
  • Maintain accurate records and issue complete and timely reports on equipment operations
  • Responsible for corporate toolbox
  • Provide support to the factory and trade shows as required
  • Maintain contact with the Field Service Coordinator to facilitate effective scheduling
  • Assist in the technical support department by responding to customer inquiries
Requirements
  • Associate degree from a two-year college or technical school
  • Minimum three years of related experience, or equivalent combination of education and experience
  • Must possess a valid driver's license, clean driving record, major credit card (for business travel), and passport
Work Environment and Physical Demands
  • The normal work environment is typical of a business office, manufacturing operation with laboratory and clean room facilities
  • The incumbent is routinely required to sit, stand, walk, stoop, kneel, touch, see, and hear, and may be required to lift or move up to 50 pounds; over 50 pounds with assistance
  • While performing the regular duties of the position, the incumbent is regularly exposed to moving mechanical parts, the risk of electrical shock, and possible exposure to toxic or caustic chemicals
About Plasma-Therm

Plasma-Therm designs and manufactures plasma-processing systems that are used in fabricating advanced electronics and electro-mechanical devices. Our systems are employed in many industries, from renewable energy to consumer electronics to space science.

Since its founding in 1975, Plasma-Therm has been recognized for technology leadership, with dozens of U.S. and foreign patents, and more than 30 awards for superior products and customer service.

Our company is committed to innovation, excellence, and partnership. We look forward to collaborating with talented individuals who share our vision.



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