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Guest Relations Officer
2 months ago
Join the Eskimo Joe's team as a vital member of our Nighttime Safety Staff. In this role, you will be responsible for ensuring the safety and security of both our guests and team members. A calm demeanor and the ability to manage challenging situations are essential qualities we seek. We are looking for friendly and skilled individuals dedicated to providing exceptional service during late-night hours.
Key Responsibilities:
- Verify identification and ensure compliance with legal drinking age regulations.
- Monitor entry and exit points to prevent unauthorized access.
- Facilitate crowd management during busy periods and special events.
- Address disturbances or conflicts with professionalism and composure.
- Deliver outstanding customer service by assisting guests and addressing their questions or concerns.
Qualifications:
- Minimum age of 21 years
- Exceptional customer service abilities
- Collaborative team player
- Strong communication skills
- Ability to thrive in a fast-paced environment
- Willingness to stand and walk for extended periods
- Capability to lift and carry items weighing up to 50 lbs
- Availability to work during specific events
- Commitment to working Wednesday through Saturday evenings
- Successful completion of a background check
All employees are required to utilize direct deposit for payroll purposes.
About Our Company
The Stan Clark Companies encompass a close-knit network of five organizations dedicated to our mission: "to create lifelong relationships by delighting one person at a time." Based in Stillwater, OK, we have been committed to bringing joy to our guests for over four decades. Our portfolio includes two restaurant locations, Eskimo Joe's and Mexico Joe's, along with a retail clothing brand, Eskimo Joe's Clothes, and a business-to-business division specializing in branded solutions.
We are thrilled that you are considering becoming part of our family at Stan Clark Companies. We prioritize the well-being of our team members and strive to foster a supportive environment. If you resonate with our vision and mission of delivering the best to every guest, we look forward to your application.
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