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Practice Assistant

2 months ago

Chestnut Hill, United States Complete Staffing Solutions Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at Complete Staffing Solutions. As a Practice Assistant, you will play a critical role in supporting the front desk operations, providing training and assistance to colleagues, and ensuring seamless patient care.

Key Responsibilities:

  • Front Desk Support: Act as a super user for scheduling, registration, and billing systems, ensuring accurate and efficient patient data management.
  • Training and Development: Provide training and assistance to colleagues in areas such as scheduling, registration, and billing, promoting a culture of knowledge sharing and growth.
  • Specialized Functions: Perform complex or specialized functions, such as surgical scheduling, at a high level of proficiency, utilizing advanced administrative skills.
  • Insurance and Compliance: Utilize knowledge of HMOs, managed care, and other third-party insurers to troubleshoot insurance issues and ensure compliance with regulatory requirements.
  • Staff Support: Assist with training and orienting new staff members, promoting a smooth onboarding process.
  • Cross-Coverage: Provide cross-coverage as needed, ensuring continuity of patient care and front desk operations.
  • Special Projects: Assist with special projects as directed by management, demonstrating flexibility and adaptability.
  • HIPAA Compliance: Ensure adherence to HIPAA guidelines for patient privacy and confidentiality, maintaining the highest standards of data protection.

Requirements:

  • Previous Experience: Previous work experience in a similar healthcare setting is required.
  • Epic Experience: Epic experience is preferred, but not required.