Practice Assistant II

4 weeks ago

Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time
Job Summary

Brigham and Women's Hospital (BWH) is seeking a highly skilled and detail-oriented Practice Assistant II to join our team. As a key member of our healthcare team, you will be responsible for managing patient referrals, scheduling appointments, and coordinating diagnostic testing.

In this role, you will work closely with our Practice Coordinator to monitor work queues and metrics, and assist with training and coaching of new team members. You will also provide support and information to patients and providers to problem solve and manage complex administrative issues.

Requirements:

  • High school diploma or GED required; post-high school education preferred.
  • Minimum one year of applicable work experience required.
  • Additional training in office systems preferred.

Skills and Abilities:

  • Knowledge of practice operations and standards.
  • Understanding of procedures including filing, copying, scanning, printing, and faxing.
  • Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information.
  • Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner.
  • Ability to manage work processes in a neat and orderly way and to sort and alphabetize.
  • Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
  • Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.
  • Ability to type and enter data at an entry level. Entry level understanding of applicable systems.
  • Understanding of the appropriate use and importance of related forms.
  • Basic understanding and use of medical terminology.
  • Basic comprehension of insurance types and referral process.
  • Basic comprehension of registration and fiscal information.
  • Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

Working Conditions:

This role is based in a hospital-based ambulatory practice with normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.

Hospital Wide Responsibilities:

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

  • Practice Assistant II

    4 months ago

    Chestnut Hill, United States Brigham & Women's Hospital - Brigham Health Full time

    Sign-on bonus eligible! Ambulatory Practice Assistant II 1. Processes patients arriving for appointments. Verifies appointments, reviews both registration and fiscal database information, updates on-line information as appropriate and issues correct Practice, Assistant, High School, Healthcare, Patient, Information

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Job Summary:Brigham and Women's Hospital is seeking a highly skilled Practice Assistant II to join our team. As a Practice Assistant II, you will play a vital role in providing administrative support to our healthcare team.Key Responsibilities:Provide exceptional administrative support to our healthcare team, including scheduling, registration, and...

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Job Summary:Brigham and Women's Hospital (BWH) is seeking a skilled Practice Assistant II to join our team. As a Practice Assistant II, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities: Manage patient referrals and link them to scheduled office appointments Triage and...

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Brigham and Women's Hospital Full time

    Job SummaryBrigham and Women's Hospital is seeking a highly skilled Practice Assistant II to join our team. As a key member of our administrative staff, you will provide exceptional support to our healthcare professionals, ensuring seamless operations and delivering outstanding patient care.Key ResponsibilitiesProvide administrative support to healthcare...

  • Practice Assistant II

    4 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled Practice Assistant II to join our team at Brigham and Women's Hospital (BWH). As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our clinical practices.Key ResponsibilitiesProvide exceptional administrative support to our clinical teams, including scheduling,...

  • Ambulatory Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Ambulatory Practice Assistant II to join our team at Mass General Brigham. This role will provide administrative support to our clinical staff, ensuring the smooth operation of our ambulatory practice.Key ResponsibilitiesFront Desk Operations: Greet patients, answer phone calls, and manage the front desk area to...

  • Practice Assistant II

    4 months ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Sign-on bonus eligible!Ambulatory Practice Assistant II 1. Processes patients arriving for appointments. Verifies appointments, reviews both registration and fiscal database information, updates on-line information as appropriate and issues correct encounter/billing form specific to the patient's appointment. Operates computer terminal and must be proficient...

  • Practice Assistant II, Pain Management Specialist

    3 weeks ago

    Chestnut Hill, United States Mass General Brigham Full time

    Pain Management Assistant II Job DescriptionBrigham and Women's Hospital is dedicated to providing exceptional patient care and advancing the field of pain management. As a Pain Management Assistant II, you will play a vital role in supporting our team of healthcare professionals in delivering high-quality care to patients.Key Responsibilities:Provide...

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, MA, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Practice Assistant II to join our team at Brigham & Women's Hospital(BWH). As a key member of our healthcare operations team, you will play a vital role in ensuring the smooth delivery of patient care services.Key ResponsibilitiesPatient Referral Management: Manage patient referrals and link them...

  • Practice Assistant II, Pain Management Specialist

    3 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Job DescriptionBrigham and Women's Hospital (BWH) is seeking a highly skilled and dedicated Practice Assistant II, Pain Management Specialist to join our team. As a key member of our Pain Center, you will play a vital role in providing exceptional patient care and support.ResponsibilitiesProvide administrative support to the Pain Center team, including...

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital - Brigham Health Full time

    Ambulatory Practice Assistant II Processes patients arriving for appointments. Verifies appointments, reviews both registration and fiscal database information, updates on-line information as appropriate and issues correct encounter/billing form spec Practice, Assistant, Per Diem, Performance, Skills, High School, Healthcare

  • Practice Assistant II

    5 days ago

    Chestnut Hill, United States Brigham & Women's Hospital - Brigham Health Full time

    Summarize the nature and level of work performed. Brigham and Women's Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women's Hospit Practice, Assistant, Customer Service, High School, Operations, Skills, Healthcare

  • Practice Assistant II

    2 months ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed. Brigham and Women's Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women's Hospital. Our service will be distinguished by the delivery of high-quality and...

  • Practice Assistant II, Pain Call Center

    4 weeks ago

    Chestnut Hill, United States Mass General Brigham Full time

    Brigham and Women's Hospital is dedicated to: serving the needs of our local and global community providing the highest quality health care to patients and their families expanding the boundaries of medicine through research educating the next genera Practice, Call Center, Assistant, Pain, Customer Service, Hospital, Healthcare

  • Practice Assistant II, Pain Call Center

    4 weeks ago

    Chestnut Hill, United States Mass General Brigham Full time

    Description: Brigham and Womens Hospital is dedicated to: serving the needs of our local and global community providing the highest quality health care to patients and their families expanding the boundaries of medicine through research educating the next generation of health care professional Brigham and Womens Hospital is committed to putting every...

  • Practice Assistant II, Pain Call Center

    4 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Brigham and Women's Hospital is dedicated to: serving the needs of our local and global community providing the highest quality health care to patients and their families expanding the boundaries of medicine through research educating the next generation of health care professional Brigham and Women's Hospital is committed to putting every Patient...

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Ambulatory Practice Assistant II Processes patients arriving for appointments.Verifies appointments, reviews both registration and fiscal database information, updates on-line information as appropriate and issues correct encounter/billing form specific to the patient's appointment.Operates computer terminal and must be proficient in multiple practice...

  • Practice Assistant II

    3 weeks ago

    Chestnut Hill, United States Mass General Brigham Full time

    Description: Ambulatory Practice Assistant II Processes patients arriving for appointments. Verifies appointments, reviews both registration and fiscal database information, updates on-line information as appropriate and issues correct encounter/billing form specific to the patients appointment. Operates computer terminal and must be proficient in multiple...

  • Administrative Assistant II

    4 weeks ago

    Chestnut Hill, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryBrigham and Women's Hospital (BWH) is seeking an experienced Administrative Assistant II to join our Pain Call Center team. As a key member of our team, you will be responsible for providing exceptional administrative support to our patients and staff. Key Responsibilities- Provide administrative support to the Pain Call Center team, including...

  • Practice Assistant II, Pain Call Center, Onsite

    1 day ago

    Chestnut Hill, United States Mass General Brigham Full time

    Description: This position is 100% onsite with no remote option. Brigham and Womens Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Womens Hospital. Your work will be distinguished by the delivery of high-quality and safe patient care,...