Front Office Coordinator
4 days ago
Piedmont Urgent Care by Wellstreet is seeking a highly skilled Patient Service Representative to join our team.
The estimated annual salary for this position is approximately $42,000-$55,000 depending on experience and qualifications.
Key Responsibilities:
- Greet patients and provide instructions in a polite and professional manner
- Analyze health insurance benefits, verify eligibility, and relay relevant information regarding payment policies and billing processes
- Maintain the readiness of the reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient's financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
Requirements:
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
- Urgent care experience preferred, but not required
- Ability to work 3 days/week, rotating weekends and holidays
- Experience with insurance eligibility and co-pay determination
We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.
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