Front Desk Support Specialist

4 days ago


Rome, Georgia, United States Piedmont Urgent Care by Wellstreet Full time
Job Description

We are seeking a dedicated and detail-oriented Patient Service Representative to join our team at Piedmont Urgent Care by Wellstreet.

Compensation: $40,000 - $50,000 per year (based on experience).

About the Position

The Patient Service Representative will be responsible for providing exceptional patient care and ensuring a smooth front office operation. This role requires strong problem-solving skills and the ability to work independently.

Main Responsibilities:

  1. Provide excellent customer service and communicate effectively with patients and staff
  2. Analyze patient insurance information and determine financial responsibility
  3. Maintain accurate records and files
  4. Perform administrative tasks and assist with special projects
Qualifications

To be considered for this role, you must have:

  • A high school diploma or equivalent
  • Previous experience in a healthcare setting, preferably urgent care
  • Ability to work flexible hours, including evenings and weekends
  • Basic computer skills and knowledge of medical software


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