Sales and Customer Service Representative

2 weeks ago


Newport News, Virginia, United States Massage Envy Full time

Overview

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals?

At Massage Envy, we're seeking a talented Sales and Customer Service Representative to join our team at our Newport News location. As a key member of our team, you'll have the opportunity to make a meaningful impact in the lives of our clients and contribute to the success of our business.

As a Sales and Customer Service Representative, you'll be responsible for:

  • Providing outstanding customer service by greeting clients, scheduling appointments, and addressing their needs in a timely and professional manner.
  • Building relationships with clients to understand their needs and preferences, and recommending services and products that meet their goals.
  • Assisting with the sales and marketing efforts of our business, including promoting our services and products to clients.
  • Maintaining a clean and organized workspace, and adhering to our company's standards and policies.
  • Participating in ongoing training and development to enhance your skills and knowledge, and to stay up-to-date on industry trends and best practices.

What We Offer

In exchange for your hard work and dedication, we offer a competitive compensation package, including a healthy commission structure, benefits, and opportunities for advancement.

We're committed to creating a positive and supportive work environment that inspires our team members to be their best. If you're passionate about delivering exceptional customer experiences and helping others achieve their wellness goals, we encourage you to apply for this exciting opportunity.

Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • A strong passion for delivering exceptional customer service and helping others achieve their goals.
  • Basic math and computer skills, with the ability to accurately process transactions and maintain accurate records.
  • A positive and professional attitude, with a willingness to learn and grow with our business.

Salary

$13/hour



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