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Customer Service Representative

4 weeks ago

Newport News, Virginia, United States MiCo2 Group, LLC Full time
Job OverviewWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work independently in a remote setting.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Troubleshoot and resolve product-related issues
  • Document customer interactions and update records as necessary
  • Develop and maintain a knowledge base of products and services


Requirements:
  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to work independently and prioritize tasks
  • Positive and professional demeanor


Benefits:
  • 100% remote work arrangement
  • Opportunity to work with a dynamic and growing company
  • Competitive compensation and benefits package