Sales and Customer Service Representative
2 days ago
Are you a sales and customer service superstar looking for a dynamic and rewarding career? Do you want to be part of a community that's passionate about helping people feel their best? We're seeking a talented Sales and Customer Service Associate to join our team at Massage Envy Newport News, VA.
Key Responsibilities:- Help clients understand the benefits of regular massage, skin care, and wellness.
- Establish relationships with members and guests to grow and retain a client base.
- Enroll new guests into our Wellness Program and explain the benefits of membership.
- Maintain a clean and inviting workplace and environment.
- Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
- Promote the value of total body care by educating clients on new and expanded services.
- Drive member retention through outreach and building positive relationships with team members.
- Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
- Reliable and dependable team-player.
- Good math, cash handling, and computer skills.
- Goal-driven and self-motivated to meet sales goals.
- Ability to think critically, juggle multiple tasks, and set priorities.
- Outstanding customer service and problem-solving skills.
- Team members who can work well with others in a fast-paced environment.
- A healthy compensation plan with performance-based commissions.
- Benefits that help you take care of you, including healthcare and dental (certain qualifications apply).
- Employer-paid membership and reduced cost on services and retail products.
- A dynamic and energizing environment where you're consistently challenged.
- Training to help you grow and refine your sales and customer service skills.
We're a company that's passionate about helping people feel their best, and we're looking for like-minded individuals to join our team. If you're ready to take your sales and customer service skills to the next level, we'd love to hear from you.
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