Sales and Customer Service Representative

2 days ago


Newport News, Virginia, United States Massage Envy Full time
Unlock Your Potential as a Sales and Customer Service Associate

Are you a sales and customer service superstar looking for a dynamic and rewarding career? Do you want to be part of a community that's passionate about helping people feel their best? We're seeking a talented Sales and Customer Service Associate to join our team at Massage Envy Newport News, VA.

Key Responsibilities:
  • Help clients understand the benefits of regular massage, skin care, and wellness.
  • Establish relationships with members and guests to grow and retain a client base.
  • Enroll new guests into our Wellness Program and explain the benefits of membership.
  • Maintain a clean and inviting workplace and environment.
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services.
  • Drive member retention through outreach and building positive relationships with team members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
Requirements:
  • Reliable and dependable team-player.
  • Good math, cash handling, and computer skills.
  • Goal-driven and self-motivated to meet sales goals.
  • Ability to think critically, juggle multiple tasks, and set priorities.
  • Outstanding customer service and problem-solving skills.
  • Team members who can work well with others in a fast-paced environment.
What We Offer:
  • A healthy compensation plan with performance-based commissions.
  • Benefits that help you take care of you, including healthcare and dental (certain qualifications apply).
  • Employer-paid membership and reduced cost on services and retail products.
  • A dynamic and energizing environment where you're consistently challenged.
  • Training to help you grow and refine your sales and customer service skills.

We're a company that's passionate about helping people feel their best, and we're looking for like-minded individuals to join our team. If you're ready to take your sales and customer service skills to the next level, we'd love to hear from you.



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