Senior eCommerce Operations Analyst

1 week ago


Wayne, Pennsylvania, United States Airgas Full time
About the Role

We are seeking a highly skilled Senior eCommerce Operations Analyst to join our team at Airgas. As a key member of our eCommerce Operations team, you will play a critical role in ensuring the smooth operation of our online platforms and systems.

Key Responsibilities
  • Work closely with the Manager, eCommerce Operations to pursue an automation agenda, identifying opportunities to automate manual processes and improve efficiency.
  • Monitor and maintain the health of our eCommerce platforms, troubleshooting issues and reporting to the Merchandising and Web Operations teams for resolution.
  • Develop and document processes and procedures to improve the systems and processes used in our eCommerce tech stack.
  • Collaborate with our top suppliers to develop and execute on a roadmap to enable API connections to their PIM platform.
  • Provide input to the Digital Product Management team on projects that improve our 'product content speed to shelf' and the overall site experience.
Requirements
  • Bachelor's degree in a relevant field or equivalent experience.
  • 3+ years' experience in an eCommerce operations capacity, with a preference for hybris platform experience.
  • Strong G Suite skills, familiarity with SAP, JavaScript, and Apps Script.
  • Knowledge of Product Information Management (PIM) Solutions, ERP Systems/eCommerce Platforms, and Work Management Platforms.
About Airgas

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.



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